Empowerment Training Lead: Create Impact & Growth

Maximus KSA | ماكسيموس السعودية; Riyadh; On-site; SAR 180,000 - 300,000; Full time

Job summary

Maximus KSA is seeking an experienced Empowerment Training Manager to lead a team of Empowerment Trainers and drive high-quality learning interventions across operations.

The role focuses on training performance, learning design, and customer satisfaction, with responsibilities spanning coaching, content creation, and LMS integrity to support ongoing development and measurable outcomes.

Qualifications

• Bachelor's degree in Training & Development or related field.
• Minimum 5 years of experience in learning design, training delivery, or L&D.
• Proven experience leading and managing a team of trainers.
• Experience designing and developing training programs and learning content.
• Experience delivering instructor-led and virtual training.
• Strong knowledge of instructional design principles and adult learning methodologies.
• Excellent communication, coaching, and stakeholder management skills.

Responsibilities

• Lead, coach, and manage a team of Empowerment Trainers to achieve KPIs.
• Monitor trainer utilization, delivery hours, learner satisfaction, assessment outcomes, and administrative performance.
• Plan and manage monthly training schedules, balancing delivery, administration, and design tasks.
• Conduct regular performance reviews, coaching sessions, and development planning.
• Support recruitment, onboarding, succession planning, and talent development within the team.
• Design and develop engaging learning content, facilitator guides, learner materials, assessments, and evaluation tools.
• Collaborate with SMEs to create and enhance learning programs.
• Deliver training sessions (face-to-face and virtual) as required.
• Ensure LMS administration and training records are accurate.
• Prepare operational reports, management updates, and performance dashboards.
• Drive continuous improvement initiatives to enhance learning and customer experience.

Skills

Leadership

Instructional design

Training delivery

Stakeholder management

Learning analytics

LMS administration

MS Office

Time management

Education

Bachelor's degree in Training & Development

Tools

LMS

MS Excel

Job description

Maximus KSA is seeking an experienced Empowerment Training Manager to lead a team of Empowerment Trainers and drive high-quality learning interventions across operations.

The role focuses on training performance, learning design, and customer satisfaction, with responsibilities spanning coaching, content creation, and LMS integrity to support ongoing development and measurable outcomes.