Empowerment Training Lead

Maximus KSA; Riyadh; On-site; SAR 180,000 - 240,000; Full time

Job summary

Maximus KSA in Riyadh is seeking an experienced Empowerment Training Manager to lead and develop a team of Empowerment Trainers while delivering high‑quality learning interventions across operations. The role requires strong leadership, instructional design expertise, and a focus on customer satisfaction.

You will design learning solutions, manage LMS records, drive performance dashboards, mentor trainers, and collaborate with SMEs to continually improve learner experience.

Qualifications

• Bachelor's degree in Training & Development or related field.
• 5+ years experience in learning design, training delivery, or L&D.
• Experience leading and managing a team of trainers or facilitators.
• Proven experience designing and developing training programs and learning content.
• Experience delivering both instructor-led and virtual training.

Responsibilities

• Lead, coach, and manage a team of Empowerment Trainers to achieve KPIs.
• Monitor trainer utilization, delivery hours, learner satisfaction and outcomes.
• Plan and manage monthly training schedules balancing delivery, admin and design.
• Conduct regular performance reviews and development planning.
• Support recruitment, onboarding, and talent development within the team.
• Design and develop engaging learning content, facilitator guides, and assessments.
• Collaborate with SMEs to enhance learning programs and materials.
• Deliver training sessions face-to-face and virtually as needed.
• Ensure LMS administration and training records are accurate.
• Prepare operational reports and performance dashboards.
• Drive continuous improvement to learning effectiveness and customer experience.

Skills

Team leadership

Instructional design

LMS administration

Stakeholder management

Virtual training

Project planning

Education

Bachelor's degree in Training & Development

Tools

MS Teams

PowerPoint

Excel

Job description

Maximus KSA in Riyadh is seeking an experienced Empowerment Training Manager to lead and develop a team of Empowerment Trainers while delivering high‑quality learning interventions across operations. The role requires strong leadership, instructional design expertise, and a focus on customer satisfaction.

You will design learning solutions, manage LMS records, drive performance dashboards, mentor trainers, and collaborate with SMEs to continually improve learner experience.