Dynamic F&B Outlets Manager | Guest Experience Leader

Novotel Hotels; Makkah Region; On-site; SAR 290,000 - 469,000; Full time

Job summary

Novotel Thakher Makkah is seeking an experienced F&B Outlets Manager to oversee daily operations of all Food & Beverage outlets, ensuring high-quality service and an exceptional guest experience. The role focuses on strong operational leadership, hands-on floor supervision, team performance, guest satisfaction, sales targets, and compliance with hotel standards.

The ideal candidate will lead outlet managers, supervisors, and teams, monitor performance, upsell opportunities, and drive continuous

Qualifications

• Previous experience in a similar F&B Outlets Manager / F&B Manager role.
• Hands-on leadership with strong F&B operational skills.
• Strong administration, reporting, and organizational skills.
• Experience managing multiple F&B outlets or high-volume operations.

Responsibilities

• Oversee daily operations of all F&B outlets, ensuring smooth and efficient service.
• Lead outlet managers, supervisors and teams to meet service objectives.
• Monitor guest satisfaction, sales targets and average check performance.
• Ensure compliance with SOPs, food safety, hygiene and safety standards.
• Prepare operational reports and coordinate with other hotel departments.
• Address guest feedback and drive continuous improvement.

Skills

Leadership

F&B Operations

Administration

Team Management

Guest Service

Job description

Novotel Thakher Makkah is seeking an experienced F&B Outlets Manager to oversee daily operations of all Food & Beverage outlets, ensuring high-quality service and an exceptional guest experience. The role focuses on strong operational leadership, hands-on floor supervision, team performance, guest satisfaction, sales targets, and compliance with hotel standards.

The ideal candidate will lead outlet managers, supervisors, and teams, monitor performance, upsell opportunities, and drive continuous