F&B Outlets Leader: Elevate Service & Revenue

Accorhotel; Medina; Vor Ort; SAR 201.000 - 335.000; Vollzeit

Zusammenfassung

Accorhotel is seeking an experienced F&B Outlets Manager to oversee daily operations across all restaurants and bars, ensuring high-quality service and exceptional guest experiences. You will lead floor supervision, drive sales performance, and ensure brand standards are met across outlets.

The role emphasizes hands-on management, staff leadership, and collaboration with hotel departments to optimize guest satisfaction and revenue opportunities. English proficiency is required; Arabic is a plus.

Qualifikationen

• Previous experience in a similar F&B Outlets Manager / F&B Manager role.
• Strong F&B operational skills with a hands-on management approach.
• Strong administration, reporting, and organizational skills.
• Proven experience managing multiple F&B outlets or high-volume operations.
• Strong leadership, communication, and team management skills.
• Good knowledge of guest service standards, upselling, and revenue generation.
• Experience in Makkah hotel operations will be considered a strong advantage.
• Ability to work under pressure and manage multiple operational priorities.
• Excellent problem-solving and decision-making skills.
• Good command of English; Arabic is an advantage.
• Flexible to work shifts, weekends, and public holidays based on operational requirements.

Aufgaben

• Oversee daily F&B outlet operations ensuring smooth and efficient service.
• Conduct floor observations to ensure service standards and guest satisfaction.
• Lead outlet managers, supervisors, captains, and teams toward targets.
• Monitor performance, guest satisfaction, sales and average check.
• Identify gaps and implement corrective actions to improve service.
• Support pre-shift briefings and promotions, upselling and events.
• Ensure compliance with SOPs, food safety, hygiene, and safety standards.
• Prepare and review operational reports and action plans.
• Collaborate with F&B Management and other departments for smooth operations.

Kenntnisse

Leadership

Team management

Operational excellence

Communication

Upselling

Guest service

Jobbeschreibung

Accorhotel is seeking an experienced F&B Outlets Manager to oversee daily operations across all restaurants and bars, ensuring high-quality service and exceptional guest experiences. You will lead floor supervision, drive sales performance, and ensure brand standards are met across outlets.

The role emphasizes hands-on management, staff leadership, and collaboration with hotel departments to optimize guest satisfaction and revenue opportunities. English proficiency is required; Arabic is a plus.