Dermatologist Coordinator

ابتسامه النجوم لطب الاسنان; Jeddah; On-site; SAR 45,000 - 78,000; Full time

Job summary

ابتسامه النجوم لطب الاسنان in Jeddah is seeking an organized Administrative Assistant to handle physician coordination and patient flow. You will manage appointments, registrations, and direct inquiries to the appropriate departments to ensure smooth clinic operations.

The ideal candidate has a relevant administration or secretarial qualification, strong communication, and proficiency with computer systems used for scheduling and medical records.

Qualifications

• Minimum qualification in administration or secretarial work.
• Strong communication and customer service abilities.
• Proficient with computers and medical appointment/records systems.
• Organizational skills with accuracy and prioritization.
• Ability to maintain confidentiality and work collaboratively.

Responsibilities

• Organize the physician’s appointments, confirm them, and coordinate changes or rescheduling.
• Receive patients and assist with registration and check-in.
• Answer inquiries and direct patients to the appropriate department while protecting privacy.
• Prepare patient files and ensure data and reports are complete.
• Coordinate with medical and administrative departments regarding referrals, examinations, and follow-up.
• Follow up with visitors after the visit according to procedures.
• Prepare administrative correspondence and reports related to the physician’s work.
• Organize the physician’s schedule, meetings and daily tasks.
• Comply with confidentiality and patient safety policies.

Skills

Communication skills

Customer service

Computer proficiency

Data privacy and compliance

Education

Administration/secretarial qualification

Job description

Job Purpose: Organize the administrative and coordination tasks related to the physician, and facilitate communication between him and patients and the medical team, ensuring smooth workflow and high-quality service.

Duties and Responsibilities:

• Organize the physician’s appointments, confirm them, and coordinate any changes or rescheduling.

• Receive patients and assist them with registration and check-in procedures.

• Respond to inquiries and direct patients to the appropriate department, while maintaining the privacy of their information.

• Prepare patients’ files and ensure that all required data and reports are complete.

• Coordinate with medical and administrative departments regarding referrals, examinations, and follow-up.

• Follow up with visitors after the visit according to the approved procedures.

• Prepare administrative correspondence and reports related to the physician’s work.

• Organize the physician’s schedule, meetings, and daily tasks.

• Comply with the healthcare facility’s policies and confidentiality and patient safety procedures.

Qualifications and Skills:

• A suitable qualification in administration or secretarial work, or a related field.

• Good communication and customer service skills.

• Proficiency in using computers and appointment and medical records systems.

• Accuracy, organization, and the ability to prioritize.

• Maintain the confidentiality of information and work in a team spirit.