Receptionist staff member

ابتسامه النجوم لطب الاسنان; Jeddah; On-site; SAR 21,000 - 26,000; Full time

Job summary

ابتسامه النجوم لطب الاسنان in Jeddah is seeking a professional Receptionist to warmly greet visitors, answer calls, book and confirm appointments, and guide clients to the right departments.

You will maintain patient records with confidentiality, coordinate with teams for smooth front-desk operations, and uphold a courteous, professional image in every interaction.

Qualifications

• Experience in reception or customer service preferred.
• Good manners and communication skills.
• Proficiency in using computers and appointment systems.
• Strong organizational and prioritization abilities.
• Professional appearance and teamwork.

Responsibilities

• Greet visitors, welcome them, and direct them to the appropriate department.
• Answer phone calls and route them to the relevant departments or employees.
• Book appointments, confirm them, and reschedule them according to the approved procedures.
• Record visitors’ and clients’ information and update it in the system.
• Respond to inquiries and provide accurate information about services.
• Monitor the reception area and maintain its order.
• Coordinate with departments to ensure smooth client reception.
• Handle initial comments or complaints and forward them to the appropriate supervisor.
• Maintain the confidentiality of clients’ data and comply with the organization’s policies.]
• CoT_job_summary_short":"COMPANY NAME: ابتسامه النجوم لطب الاسنان\nKEY POINTS: Reception experience, Customer service, Computer skills, Appointment systems"
• job_summary_short":"<p>ابتسامه النجوم لطب الاسنان in Jeddah is seeking a professional Receptionist to warmly greet visitors, answer calls, book and confirm appointments, and guide clients to the right departments.</p><p>You will maintain patient records with confidentiality, coordinate with teams for smooth front-desk operations, and uphold a courteous, professional image in every interaction.</p>
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Skills

Reception experience

Customer service

Computer skills

Appointment systems

Organization

Attention to detail

Teamwork

Job description

Job Description: Receptionist

Job Purpose: Welcome visitors and clients, provide the necessary assistance and information, and organize appointments in a way that reflects a professional image of the organization.

Duties and Responsibilities:

• Greet visitors, welcome them, and direct them to the appropriate department.

• Answer phone calls and route them to the relevant departments or employees.

• Book appointments, confirm them, and reschedule them according to the approved procedures.

• Record visitors’ and clients’ information and update it in the system.

• Respond to inquiries and provide accurate information about services.

• Monitor the reception area and maintain its order.

• Coordinate with departments to ensure smooth client reception.

• Handle initial comments or complaints and forward them to the appropriate supervisor.

• Maintain the confidentiality of clients’ data and comply with the organization’s policies.

Qualifications and Skills:

• A suitable qualification, preferably with experience in reception or customer service.

• Tact, good manners, and communication skills.

• Proficiency in using computers and appointment systems.

• Organization, accuracy, and the ability to prioritize.

• Professional appearance and the ability to work within a team.