Coordinator

Fakeeh Care Group; Jeddah; On-site; SAR 60,000 - 90,000; Full time

Job summary

Fakeeh Care Group is seeking an Administrative Assistant to manage office, clerical, and administrative tasks within a hospital setting. You will support the Secretarial Pool and clinical needs, maintaining filing systems, handling communications, and assisting with patient documentation in the EMR system.

The role requires 2 years of experience in a healthcare administrative environment, strong English communication, and solid MS Office skills. Arabic is preferred.

Qualifications

• Degree in Administration or related field preferred.
• 2 years of experience as an administrative assistant in a hospital or healthcare setting preferred.
• Excellent command of English; Arabic is a plus.
• Good computer skills and data entry with MS Office applications.

Responsibilities

• Develops and maintains electronic and paper filing systems, clearly labeled and organized.
• Utilizes multiple office applications effectively and efficiently.
• Answers calls, greets visitors, manages appointments, and handles mail promptly.
• Scans and uploads patient documents to the EMR system.
• Produces documents, reports, and spreadsheets; manages office supplies and equipment.

Skills

Data entry

Analytical skills

Interpersonal skills

Record keeping

Education

Bachelor's degree in Administration or related field

Tools

MS Excel

MS Outlook

MS Word

MS PowerPoint

Job description

Job Purpose

Manages office, clerical, and administrative functions for the assigned area or service. Performs additional clerical and administrative tasks as assigned by the Secretarial Pool or clinic support needs

Description

Job Purpose

Manages office, clerical, and administrative functions for the assigned area or service. Performs additional clerical and administrative tasks as assigned by the Secretarial Pool or clinic support needs

Key Responsibilities And Duties

• Develops and maintains electronic and paper filing systems, ensuring files are clearly labeled, dated, and organized. Retains or deletes data according to the retention policy and ensures the tidiness of the office environment
• Utilizes multiple office applications effectively and efficiently
• Manages communication and access by answering telephone calls, greeting visitors, arranging access based on scheduled appointments, and handling incoming mail in a timely manner
• Scans and uploads required patient documents to the EMR system
• Utilizes clerical skills for document production, report typing, and spreadsheet preparation. Requests, organizes, and manages office supplies and equipment, both medical and non-medical as needed
• Makes purposeful rounds in the unit to ensure patient satisfaction and provides patient education as needed, demonstrating compassionate communication skills
• Other duties as assigned within the scope of the job.

All Fakeeh Care employees are responsible for continuous improvement, including:

• Performing all duties and tasks in a manner that supports Fakeeh’s Person-Centered care values.
• Actively contributing to continuous improvement initiatives, within the scope of the role.
• Adherence to safety protocols and proactively seeking to address any job-related safety concerns.
• Maintaining strict confidentiality of all sensitive information accessed or encountered during work.
• Complying with cybersecurity policies and standards to protect Fakeeh’s systems and participating in awareness training and initiatives to prevent cyber threats.
• Adhering to and upholding Fakeeh Care’s code of conduct, policies and ethical standards.
• Completion of mandatory education as per the requirement, at least one month prior to expiration.

Requirements

Skills and Abilities

• Good computer skills and data entry ability with knowledge of MS Excel, MS outlook, MS word, and MS PowerPoint
• Good analytical and problem-solving skills
• Good interpersonal and customer care skills
• Good and accurate records keeping

Experience

2 years of experience as an administrative assistant is required, preferably with experience in a hospital or healthcare setting

Education

A degree in Administration or a related field is preferred.

Language

Excellent command of oral and written English and prefer Arabic.

Licenses / Certifications

N/A