Customer Support Specialist

Argo; Jeddah; On-site; SAR 60,000 - 90,000; Full time

Job summary

Argo, a marketing and branding agency in Saudi Arabia, seeks a client relations professional in Jeddah to nurture strong client relationships and ensure clear, calm, and professional communication across all channels. You will handle inquiries and help resolve issues, supporting long-term partnerships while upholding Argo’s practical, results-driven approach.

The role emphasizes listening, thinking before responding, and representing the company positively in every interaction.

Qualifications

• Strong client relationship skills and ability to maintain long-term partnerships.
• Clear, professional written and verbal communication with multiple stakeholders.
• Ability to de-escalate issues and resolve client concerns promptly.
• Organized approach to handling inquiries across calls, messages, and email.

Responsibilities

• Respond to client inquiries in a timely manner.
• Manage conversations across calls, messages, and email.
• Understand client concerns and resolve issues.
• Keep communication organized and professional.
• Support long-term client relationships and growth.

Skills

Client relationships

Communication skills

Conflict resolution

Time management

Calm under pressure

Job description

Argo is a marketing and branding agency based in Saudi Arabia, working with businesses that want to grow with clarity and direction. We help companies build their presence, improve how they are seen, and connect with the right audience.

Our focus is simple. Create strong positioning, run effective marketing, and support businesses in generating real opportunities. We work closely with our clients and keep everything practical, clear, and results driven.

We Want

We are looking for someone who communicates clearly, stays calm under pressure, and knows how to handle people with patience and understanding. This role is for someone who enjoys helping others and building strong client relationships.

You should be comfortable with:

• — Responding to client inquiries in a timely manner
• — Managing conversations across calls, messages, and email
• — Understanding client concerns and resolving issues
• — Keeping communication organized and professional
• — Supporting long term client relationships

We want someone who listens well, thinks before responding, and represents the company in a positive way at all times.

* Argo is committed to equal employment opportunities and does not discriminate against any employee or applicant for employment based on factors such as race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status. We actively seek individuals to join our team and do not engage with recruiters, agencies, or offshore firms in our hiring process.