Client Success & Support Specialist

Argo; Jeddah; On-site; SAR 60,000 - 90,000; Full time

Job summary

Argo, a marketing and branding agency in Saudi Arabia, seeks a client relations professional in Jeddah to nurture strong client relationships and ensure clear, calm, and professional communication across all channels. You will handle inquiries and help resolve issues, supporting long-term partnerships while upholding Argo’s practical, results-driven approach.

The role emphasizes listening, thinking before responding, and representing the company positively in every interaction.

Qualifications

• Strong client relationship skills and ability to maintain long-term partnerships.
• Clear, professional written and verbal communication with multiple stakeholders.
• Ability to de-escalate issues and resolve client concerns promptly.
• Organized approach to handling inquiries across calls, messages, and email.

Responsibilities

• Respond to client inquiries in a timely manner.
• Manage conversations across calls, messages, and email.
• Understand client concerns and resolve issues.
• Keep communication organized and professional.
• Support long-term client relationships and growth.

Skills

Client relationships

Communication skills

Conflict resolution

Time management

Calm under pressure

Job description

Argo, a marketing and branding agency in Saudi Arabia, seeks a client relations professional in Jeddah to nurture strong client relationships and ensure clear, calm, and professional communication across all channels. You will handle inquiries and help resolve issues, supporting long-term partnerships while upholding Argo’s practical, results-driven approach.

The role emphasizes listening, thinking before responding, and representing the company positively in every interaction.