Customer Development Manager

Colgate; Jeddah; Hybrid; SAR 200,000 - 320,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Colgate-Palmolive is seeking a CDM-level professional to drive sales, margins, and volume across assigned accounts in Saudi Arabia. The role focuses on building strong partnerships with store teams, negotiating planograms and promotional activities, and delivering tailored in-store plans with regional alignment.

Key duties include channel strategy cascade, performance reviews, and coaching in-store staff to execute 5P principles. Travel up to 50% is required.

Qualifications

• A minimum of a Bachelor's or similar degree is required.

Responsibilities

• Achieving Sales, Margin & Volume targets on his Accounts and ensure 5P Execution in Store.
• Developing the partnership between CP and a group of accounts at the store and regional level by building relationships and negotiating with Store Operations/in-store personnel.
• Providing Feedbacks on Competition Intelligence, In Store environment to ensure right tactics are employed and report to CDTL.
• Ensuring tailored plans / Promotions are developed with RM & Executed in Accounts.
• Casual store visits to identify areas of improvement and coaching in-store staff to align with 5P targets.

Education

Bachelor's degree

Job description

Established in 1806 as a small soap and candle business in New York City, Colgate-Palmolive is now a truly global company with products sold in over 200 countries and territories under such internationally recognized brand names as Colgate, Palmolive, Softsoap, Irish Spring, Protex, Sorriso, Kolynos, elmex, Tom's of Maine, Sanex, Ajax, Axion, Soupline, Haci Sakir, Suavitel, PCA SKIN, EltaMD, Filorga and Hello as well as Hill's Science Diet and Hill's Prescription Diet.

Colgate-Palmolive is a leading consumer products company that serves hundreds of millions of consumers worldwide with brands and products across four core businesses - Oral Care, Personal Care, Home Care and Pet Nutrition. We are committed to offering products that make lives healthier and more enjoyable, and programs that enrich communities around the world.

Every day millions of people trust our products to care for themselves and the ones they love. Our goal is to use our technology to create products that will continue to improve the quality of life for our consumers wherever they live.

A career at Colgate-Palmolive is an excellent opportunity if you seek a global experience, constant challenge, and development opportunities in an environment that respects work/life effectiveness.

Relocation Assistance Offered Globally

Job Number#174040 - Jeddah, Jeddah, Kingdom of Saudi Arabia

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specializing in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Location: Riyadh

Travel: 50% time

Scope of Responsibility

The CDM is responsible for:

Achieving Sales, Margin & Volume targets on his Accounts and ensure 5P Execution in Store

Developing the partnership between CP and a group of accounts at the store and regional level by building relationships and negotiating with Store Operations/in-store personnel.

Providing Feedbacks on Competition Intelligence, In Store environment to ensure right tactics are employed and report to CDTL.

Ensuring tailored plans / Promotions are developed with RM & Executed in Accounts.

Business Development & Customer Relationship

Cascade Channel Strategy developed by CDTL in the selected Accounts on both qualitative (5P's) & Quantitative (Sales per Account, per Store, per Category and per SKU)

Building and managing relationships with key players (Junior Buyers & Store Manager) at the regional and/or store level.

Conducting negotiations as necessary (planograms, displays, promotion execution etc) at regional office and/or store level.

Coordinating special events (store-level sell-in and communication, materials management in-store etc.) in co-operation with the RM Team and CDTL.

Maximizing P&L Account, by analyzing, identifying opportunities & action plan.

Prepare Business Reviews (twice a year), with CDTL & GM to meet customers and share mutual growth opportunities.

In - Store Management: (On his group of Accounts)

Regularly visiting stores in order to identify areas of improvement

Coaching & giving direction to in-store staff (merchandisers) and ensuring that they are trained and updated on new products, promotions and merchandising objectives. Identifying training needs and developing training plans with the CDTL.

Working with the CDTL and RM to develop tools, merchandising materials and in-store programs for effective shelf management to induce shoppers to purchase Colgate products at shelf.

Supervising & Analyzing the consistent and accurate collection of data to allow monitoring of 5P performance vs target

Clearly communicating in-store objectives and monitoring execution of 5P targets, product availability, assortment by store format, shelf pricing (regular and promoted) promotion implementation vs plan, share of shelf and planograms, POP placement vs plan.

Resolving operational issues at regional offices or in-store

The Individual

Education

• A minimum of a Bachelor's or similar degree is required.

Experience

Required

• At least 5 years of experience in HSM/Pharma-DS environment in Saudi Market
• Experience in developing Business of Selected Customers

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Our Commitment to Inclusion

Our journey begins with our people- developing strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer

Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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