Cluster L&D Manager: Hospitality Training & Development

Hilton; Saudi Arabia; Remote; SAR 201,000 - 312,000; Full time

Job summary

Hilton Saudi Arabia is seeking a Learning & Development leader to plan, coordinate, and implement training across our hotels. You will lead L&D activities, develop the annual plan, and partner with hotel leadership to drive onboarding, compliance training, and employee development.

The role requires 3–5 years of L&D experience, a bachelor’s degree in HR or related field, strong communication and stakeholder management, and proficiency with MS Office and LMS systems.

Qualifications

• Bachelor’s degree in HR, business, hospitality, education, or related field.
• 3–5 years of experience in Learning & Development, Training, or HR.
• Experience managing L&D activities independently.
• Experience supporting multiple hotels or cluster operations.
• Strong communication, presentation, facilitation, and organizational skills.
• Good command of English and Arabic.

Responsibilities

• Lead and coordinate all Learning & Development activities across the assigned hotels.
• Develop and implement the annual L&D plan.
• Coordinate and deliver new joiner onboarding and orientation programs.
• Monitor completion of mandatory, compliance, and brand-specific training.
• Maintain accurate and up-to-date training records, attendance, and documentation.
• Prepare monthly L&D reports and KPIs for HR management.
• Manage Hilton learning platforms and digital training programs.
• Coordinate with internal and external trainers and training providers.
• Support employee development, career development, and succession planning.
• Organize workshops, career fairs, development events, and university partnerships.
• Conduct training sessions and facilitate learning and development activities as required.
• Evaluate training effectiveness and implement improvement actions.
• Promote a strong learning and development culture across the hotels.
• Ensure compliance with Hilton standards, policies, and HR requirements.
• Perform other HR and L&D duties as assigned.

Skills

L&D management

Training delivery

Communication

Presentation

Facilitation

Organizational skills

Leadership

Stakeholder management

Independence

Education

Bachelor's degree in Human Resources, Business Administration, Hospitality Management, Education, or related field

Tools

Microsoft Office

Excel

PowerPoint

LMS / HR systems

Job description

Hilton Saudi Arabia is seeking a Learning & Development leader to plan, coordinate, and implement training across our hotels. You will lead L&D activities, develop the annual plan, and partner with hotel leadership to drive onboarding, compliance training, and employee development.

The role requires 3–5 years of L&D experience, a bachelor’s degree in HR or related field, strong communication and stakeholder management, and proficiency with MS Office and LMS systems.