Channel Sales Manager

Mitel; Riyadh; On-site; SAR 167,400 - 223,200; Full time

Job summary

Mitel is hiring a Channel Account Manager (CAM) in Riyadh, Saudi Arabia. The CAM will focus on revenue growth and managing partnerships across the region. Candidates should have strong experience in channel sales within the telecom or IT sectors, bilingual proficiency in English and Arabic, and a deep understanding of local market dynamics to drive the successful engagement of channel partners. This role offers an opportunity to leverage Mitel's solutions to support partners and enhance market penetration.

Responsibilities

• Identify and onboard new channel partners.
• Manage and grow existing channel base.
• Own channel sales quote for allocated partners.
• Develop joint business plans with partners.
• Drive pipeline development and forecast accuracy.
• Ensure partners are trained on Mitel solutions.
• Coordinate with marketing for local campaigns.
• Stay informed on competitive activities.

Skills

Channel sales expertise

Understanding of telecom market

Relationship management

Sales execution

Market intelligence

Partner enablement

Bilingual in English and Arabic

Education

Bachelor's degree in Business, Engineering or IT (MBA preferred)

Job description

At Mitel, you will have the opportunity to help businesses connect, collaborate and provide better experiences for our customers. You will deliver valuable contributions in creating business success within our global organization utilizing your unique attributes, skills and experience.

Overview

Mitel is seeking a highly motivated and experienced Channel Account Manager (CAM) to drive revenue growth and partner engagement across the Kingdom of Saudi Arabia (KSA). The CAM will be responsible for developing and managing key relationships with Mitel's value-added resellers (VARs), system integrators (SIs), and managed service providers (MSPs) in the region. The ideal candidate understands the local telecom and unified communications (UC) market, has strong channel expertise, and can support partners in navigating both Mitel’s on-premise solutions portfolio.

Responsibilities

• Channel Partner Engagement - Identify, onboard and enable new channel partners in alignment with Mitel's growth strategy in KSA
• Manage and grow existing channel base and increase market penetration
• Sales execution - Own the channel sales quote for allocated partners and meet or exceed revenue targets
• Develop and execute joint business plans with partners
• Drive deal registration, pipeline development and forecast accuracy
• Partner enablement - Ensure partners are trained and certified on Mitel solutions
• Support sales and technical enablement events, workshops, and local roadshows
• Market intelligence - Stay informed on competitive activities, market dynamics and customer demands specific to KSA
• Understand and navigate local regulatory environments
• Build trusted relationships with key stakeholders at partner organizations and end customers
• Coordinate executive alignment with Mitel leadership and strategic partners
• Collaborate with marketing teams and partners to run co-branded campaigns tailored to Saudi market needs
• Leverage digital platforms, industry events and local exhibitions to drive awareness

Requirements

• Bachelor's degree in Business, Engineering, or IT (MBA preferred)
• 5–8 years of experience in channel sales or partner account management in the UC, telecom, networking, or IT sector
• Deep understanding of channel dynamics in KSA and Gulf Cooperation Council (GCC) countries
• Proven track record of building and scaling channel ecosystems in a competitive market
• Strong understanding of unified communications, cloud voice, collaboration, and contact center solutions
• Knowledge of public sector, education, oil & gas, and enterprise verticals in KSA is highly desirable
• Fluent in English and Arabic

For more information, visit Why Mitel or follow us on LinkedIn here.

Mitel is committed to achieving workforce diversity and creating an inclusive working environment. We value different perspectives, skills and experiences, and welcome applications from all sections of the community.