Cashier

Sharaf DG; Riyadh; On-site; SAR 39,000 - 78,000; Full time

Job summary

Sharaf DG is hiring a cashier-focused role in Riyadh to deliver excellent customer service and ensure accurate cashiering operations. You will process POS transactions, handle multiple payment methods, and assist customers with returns, warranty queries, and product information.

The ideal candidate has 1–3 years of cashiering or retail customer service, strong communication in Arabic and English, and attention to detail for financial accuracy and loss prevention.

Qualifications

• 1–3 years of cashiering or customer service experience, preferably in retail.
• High school diploma or equivalent; graduate preferred.
• Excellent communication and accuracy in handling cash and transactions.

Responsibilities

• Cashiering and financial control: handle POS transactions and issue receipts.
• Maintain zero cash variance and perform daily cash reconciliations.
• Process multiple payment methods accurately and deposit funds.
• Prepare deposits and Z-out reports to ensure financial accuracy.
• Maintain cash control and organized counters for smooth operations.
• Greet customers and provide accurate product, policy, and promotions information.
• Handle complaints, returns, exchanges, and warranty cases with professionalism.
• Manage queues and ensure timely service while following SOPs and safety procedures.

Skills

POS proficiency

Customer service

Arabic & English communication

Cash handling

Education

High school diploma

Job description

Job Summary

Responsible for delivering excellent customer service while ensuring accurate and compliant cashiering operations. Handles customer inquiries, billing, returns, warranty cases, and financial transactions in line with company policies. Supports smooth store operations, customer satisfaction, financial accuracy, and loss prevention.

Key Responsibilities

• Cashiering & Financial Control
• Process POS transactions and issue receipts.
• Handle multiple payment methods accurately.
• Ensure zero cash variance and daily reconciliation.
• Prepare deposits and Z-out reports.
• Maintain proper cash control and counter organization.
• Customer Service
• Greet and assist customers professionally.
• Provide accurate product, promotion, and policy information.
• Handle complaints, returns, exchanges, and warranty cases.
• Manage queues and ensure timely service.
• Follow up on repair and return cases.
• Operations & Compliance
• Ensure POS systems are operational.
• Follow SOPs, financial controls, and safety procedures.
• Report system issues and suspicious activities.
• Warranty & Returns
• Dispatch warranty items within TAT.
• Track supplier returns and follow up.
• Process returns as per company policy.

Requirements

• Experience: 1–3 years in cashiering/customer service (retail preferred).
• Education: High school or diploma (graduate preferred).
• Skills: Strong communication (Arabic & English preferred), POS proficiency, MS Excel basics, attention to detail, customer-focused approach.