Business Analysts

Fakeeh Care Group; Jeddah; On-site; SAR 180,000 - 300,000; Full time

Job summary

Fakeeh Care Group in Jeddah is seeking a results-oriented Business Analyst to partner with business users, management, and IT to capture and document requirements, translate them into functional specs, and drive improvements.

You will develop process models and dashboards, analyze data, and collaborate with IT to implement solutions that meet strategic objectives, while traveling as needed.

Qualifications

• Proficient in process modeling and data analysis using Visio, Lucidchart, Excel, SQL, and Tableau.
• Excellent problem-solving, and ability to interpret complex data.
• Strong verbal and written communication; capable of facilitating workshops.
• Experience in planning, resource allocation, and risk assessment; familiar with MS Project and JIRA.
• Willing to travel and work flexible hours; proactive development.

Responsibilities

• Gather and document business requirements.
• Translate requirements into functional specifications and use cases.
• Develop process models and dashboards to communicate current and future states.
• Collaborate with IT and development teams to design and implement solutions.
• Ensure proposed solutions align with business objectives and are technically feasible.
• Participate in testing and validation of new systems and processes.
• Act as liaison between business users and technical teams to ensure clear communication.
• Manage stakeholder expectations and project milestones.
• Facilitate regular meetings and update sessions with stakeholders.

Skills

Process modeling

Data analysis

Workshop facilitation

Stakeholder management

Planning & risk assessment

Communication

Education

Bachelor's degree in Business Administration/IT or related field

CBAP or PMP (plus)

Master's degree (plus)

Tools

Visio

Lucidchart

Excel

SQL

Tableau

MS Project

JIRA

Job description

Description

• Work closely with stakeholders, including business users, management, and IT teams, to gather and document business requirements.
• Conduct interviews, workshops, and surveys to understand business needs and challenges.
• Translate business requirements into detailed functional specifications and use cases.
• Analyze existing business processes to identify inefficiencies, gaps, and areas for improvement.
• Develop process models and flowcharts to illustrate current and future states of business processes.
• Recommend changes to improve efficiency, reduce costs, and enhance overall business performance.
• Collect, analyze, and interpret data to support decision-making processes.
• Develop reports, dashboards, and presentations to communicate findings and recommendations to stakeholders.
• Use data visualization tools to present complex information in an easily understandable format.
• Collaborate with IT and development teams to design and implement solutions that meet business requirements.
• Ensure that proposed solutions align with business objectives and are technically feasible.
• Participate in the testing and validation of new systems and processes to ensure they meet business needs.
• Act as a liaison between business users and technical teams, ensuring clear communication and understanding of requirements.
• Manage stakeholder expectations and ensure that project deliverables meet agreed-upon criteria.
• Facilitate regular meetings and update sessions with stakeholders to provide progress updates and gather feedback.
• Support project managers in defining project scope, objectives, and timelines.
• Assist in the development of project plans, including resource allocation, risk assessment, and budgeting.
• Monitor project progress and assist in resolving any issues or roadblocks that arise.
• Stay current with industry trends, best practices, and emerging technologies related to business analysis.
• Recommend and implement process improvements to enhance the effectiveness of the business analysis function.
• Participate in ongoing training and professional development to maintain and enhance analytical skills.
• Ensure that all documentation is accessible to relevant stakeholders and updated regularly.
• Align all decisions and strategies with company leadership before implementing.
• The team must be flexible with working hours and may need to work during weekends to meet project deadlines or client needs.
• This role requires traveling to various locations as needed to support project implementations, client meetings, and other business activities

Requirements

Skills and Abilities

• Proficient in process modeling (Visio, Lucidchart) and data analysis (Excel, SQL, Tableau); familiar with Agile and Waterfall methodologies.
• Strong problem-solving skills; capable of analyzing and interpreting complex data.
• Excellent verbal and written skills; experienced in facilitating workshops.
• Effective liaison between business and technical teams; skilled in managing stakeholder expectations.
• Experience in planning, resource allocation, and risk assessment; familiar with tools like MS Project and JIRA.
• Willing to work flexible hours and travel; committed to ongoing professional development.
• Detail-oriented, organized, and proactive in achieving results.

Experience

3-5 years of experience in business analysis, project management, or a related field.

Education

Bachelor's Degree in Business Administration, Information Technology, or a related field. A Master's degree or relevant certification (e.g., CBAP, PMP) is a plus.

Language

Excellent command of oral and written English and prefer Arabic.