Bilingual Customer Support Specialist (Arabic/English) 24/7

Tabby | تابي; Riyadh; On-site; SAR 66,960 - 83,700; Full time

Job summary

A growing financial technology company is seeking customer support representatives in Riyadh. This role involves assisting customers via phone, chat, and email in both Arabic and English. Ideal candidates are proficient in both languages, capable of working 24/7 shifts, and demonstrate a calm demeanor under pressure. A commitment to customer satisfaction and the ability to quickly learn processes are essential. This opportunity is open to Saudi Nationals only.

Qualifications

• You speak and write clearly in both Arabic and English (B2 level or above in English).
• Comfortable with 24/7 rotational shifts and can work from the office.
• Helpful, calm under pressure, quick to learn, and take your work seriously.

Responsibilities

• Support our customers through phone, chat, and email in both English and Arabic.
• Answer questions, solve problems, and ensure customers have a good experience.
• Follow clear guidelines and use tools to assist customers quickly and correctly.

Skills

Proficiency in Arabic

Proficiency in English

Customer service skills

Calm under pressure

Quick learning ability

Job description

A growing financial technology company is seeking customer support representatives in Riyadh. This role involves assisting customers via phone, chat, and email in both Arabic and English. Ideal candidates are proficient in both languages, capable of working 24/7 shifts, and demonstrate a calm demeanor under pressure. A commitment to customer satisfaction and the ability to quickly learn processes are essential. This opportunity is open to Saudi Nationals only.