Bilingual Call Center Specialist – Flexible Hours

Jing Hau; Medina; On-site; SAR 32,000 - 43,000; Part time

Benefits offered by this job

Visa sponsorship

Part-time options

Job summary

Jing Hau in Medina, Saudi Arabia is seeking a Call Center Representative to handle inbound and outbound calls, address inquiries, and provide effective solutions. This role focuses on delivering friendly, professional support to customers and ensuring accurate information is shared.

Candidates should be fluent in English, with Hindi language knowledge a plus. Prior call center or customer service experience and strong communication are preferred.

Qualifications

• Fluent in English; knowledge of Hindi or Indian language is a plus.
• Previous experience in a call center or customer service role preferred.
• Excellent communication skills, both verbal and written.
• Ability to work under pressure while maintaining a positive attitude.
• Strong problem-solving skills and attention to detail.
• Must be able to work flexible hours, including weekends and holidays if necessary.

Responsibilities

• Answering incoming calls and responding to customer inquiries in a professional manner.
• Making outbound calls to follow up on customer requests or resolve issues.
• Providing accurate information about products or services to customers.
• Troubleshooting and resolving customer complaints in a timely manner.
• Maintaining detailed records of all interactions with customers.
• Meeting or exceeding performance targets such as call volume, response time, and customer satisfaction ratings.

Skills

English fluency

Hindi knowledge

Call center experience

Excellent communication

Work under pressure

Problem solving

Attention to detail

Flexible hours

Job description

Jing Hau in Medina, Saudi Arabia is seeking a Call Center Representative to handle inbound and outbound calls, address inquiries, and provide effective solutions. This role focuses on delivering friendly, professional support to customers and ensuring accurate information is shared.

Candidates should be fluent in English, with Hindi language knowledge a plus. Prior call center or customer service experience and strong communication are preferred.