Call center representative

PPOAR; Medina; On-site; SAR 17,000 - 26,000; Part time

Benefits offered by this job

Competitive pay

Supportive work environment

Job summary

A customer service company in Medina, Saudi Arabia, is seeking a skilled Call Center Representative. The role involves handling customer calls, providing information on products/services, and resolving complaints. Candidates should have prior call center experience, strong communication skills in Hindi, and the ability to work legally in Saudi Arabia on a flexible part-time schedule.

Qualifications

• Previous experience working in a call center or customer service role is required.
• Must have own visa and ability to work legally in Saudi Arabia.
• Preference will be given to male candidates.
• Excellent problem-solving skills and ability to handle difficult situations calmly.
• Proficient computer skills.

Responsibilities

• Answer incoming calls from customers and address their inquiries.
• Provide accurate information about products and services.
• Handle and resolve customer complaints effectively.
• Keep detailed records of customer interactions and transactions.
• Follow up with customers to ensure needs are met and issues are resolved.
• Collaborate with team members to ensure overall customer satisfaction.

Skills

Strong communication skills in Hindi

Problem-solving skills

Proficient computer skills

Customer service

Flexible schedule

Job description

Overview

Call Center Representative
Location: Medina, Saudi Arabia
Nationality: Indian

We are seeking a skilled and experienced Call Center Representative to join our team in Medina, Saudi Arabia. As a Call Center Representative, you will be responsible for handling incoming calls from customers and providing them with excellent customer service.

Responsibilities

• Answer incoming calls from customers and address their inquiries or concerns in a professional manner
• Provide accurate information about our products and services to customers
• Handle and resolve customer complaints or issues in a timely and efficient manner
• Keep detailed records of customer interactions and transactions
• Follow up with customers to ensure their needs are met and issues are resolved
• Collaborate with team members to ensure overall customer satisfaction

Requirements

• Fluency in English is not required, but strong communication skills in Hindi or any Indian language is preferred
• Previous experience working in a call center or customer service role is required
• Must be able to work part-time hours on a flexible schedule
• Must have own visa and be legally permitted to work in Saudi Arabia without accommodation provided by the company
• Excellent problem-solving skills and ability to handle difficult situations calmly
• Proficient computer skills
• Preference will be given to male candidates

If you are a customer-oriented individual with experience in call center operations, we encourage you to apply for this exciting opportunity. We offer competitive pay and a supportive work environment. Please submit your application today.