Arabic Call Center Agent - Medina (Accommodation)

Jing Hau; Medina; On-site; SAR 60,000 - 90,000; Full time

Benefits offered by this job

Accommodation

Job summary

Jing Hau in Medina, Saudi Arabia, seeks an Arabic-speaking Call Center Representative. You will handle incoming calls, assist customers, and resolve issues to ensure satisfaction. The role is based in Medina and open to Egyptian nationals.

Accommodation is offered along with a competitive salary package. Key duties include addressing inquiries, documenting interactions, and escalating complex problems as needed.

Qualifications

• Fluency in Arabic language (written and spoken).
• Experience in a call center or customer service role.
• Excellent communication skills.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving skills.

Responsibilities

• Answer incoming calls from customers and provide assistance.
• Resolve customer complaints or inquiries promptly and professionally.
• Escalate complex issues to the appropriate department for resolution.
• Maintain accurate records of all customer communications.
• Ensure high levels of customer satisfaction through service excellence.

Skills

Arabic Fluency

Customer Service

Communication Skills

Multitasking

Problem Solving

Job description

Jing Hau in Medina, Saudi Arabia, seeks an Arabic-speaking Call Center Representative. You will handle incoming calls, assist customers, and resolve issues to ensure satisfaction. The role is based in Medina and open to Egyptian nationals.

Accommodation is offered along with a competitive salary package. Key duties include addressing inquiries, documenting interactions, and escalating complex problems as needed.