Banquet Captain: Elevate Guest Experience

Sheraton Hotels & Resorts; Medina; On-site; SAR 67,000 - 112,000; Full time

Job summary

Sheraton Hotels & Resorts in Madinah, Saudi Arabia, is seeking a dedicated hospitality professional for full-time venue support, event service, and teamwork across banquet operations.

The role focuses on coordinating service with chefs and stewards, ensuring rooms and meals meet standards, and maintaining professional presentation and guest satisfaction. A strong background in hotel operations is preferred.

Qualifications

• Education: High school diploma or GED equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.

Responsibilities

• Communicate service needs to chefs and stewards throughout functions.
• Total charges for group functions, and prepare and present checks to group contacts for payment.
• Ensure banquet rooms, restaurants, and coffee breaks are ready for service.
• Ensure proper centerpieces are displayed on every table.
• Inspect the cleanliness and presentation of all china, glass, and silver prior to use.
• Check in with guests to ensure satisfaction.

Education

High school diploma or GED equivalent

Job description

Sheraton Hotels & Resorts in Madinah, Saudi Arabia, is seeking a dedicated hospitality professional for full-time venue support, event service, and teamwork across banquet operations.

The role focuses on coordinating service with chefs and stewards, ensuring rooms and meals meet standards, and maintaining professional presentation and guest satisfaction. A strong background in hotel operations is preferred.