Assistant Public Area Manager – Luxury Pre-Opening

Raffles Hotels & Resorts; Umluj; On-site; SAR 90,000 - 120,000; Full time

Job summary

Raffles Hotels & Resorts seeks an experienced Public Area Supervisor for the Red Sea luxury resort in Umluj. You will oversee daily cleaning across shared spaces and lead a team of attendants and supervisors, ensuring impeccable presentation and guest comfort.

Responsibilities include coordinating cleaning programs, inspecting quality to meet LQA standards, and collaborating with Engineering, Front Office and F&B to resolve guest concerns while upholding sustainability protocols.

Qualifications

• Minimum 3–5 years in luxury hospitality housekeeping with supervisory/assistant management experience.
• Pre-opening experience including project coordination and document control for the destination.
• Proficiency with property management systems (Opera) and specialized cleaning techniques for high-end finishes.
• A proactive, anticipatory approach with impeccable grooming and a strong sense of ownership and accountability.
• Commitment to sustainability and Red Sea Global ethos in daily practice.

Responsibilities

• Assist the Public Area Manager in directing daily cleaning operations across all shared spaces.
• Conduct inspections to ensure surfaces, furnishings and decor meet Luxury Quality Assessment standards.
• Lead, coach and motivate a team of Public Area Attendants and Supervisors.
• Coordinate routine and deep-cleaning programs including maintenance for VIP arrivals or events.
• Collaborate with Engineering, Front Office and F&B to address guest concerns promptly.
• Monitor usage of eco-friendly cleaning chemicals and equipment per safety protocols.

Skills

Leadership

Quality assurance

Proactive mindset

Tools

Opera PMS

Job description

Raffles Hotels & Resorts seeks an experienced Public Area Supervisor for the Red Sea luxury resort in Umluj. You will oversee daily cleaning across shared spaces and lead a team of attendants and supervisors, ensuring impeccable presentation and guest comfort.

Responsibilities include coordinating cleaning programs, inspecting quality to meet LQA standards, and collaborating with Engineering, Front Office and F&B to resolve guest concerns while upholding sustainability protocols.