Luxury Resort Operations Director – Pre-Opening Expert

Accor; Umluj; On-site; SAR 600,000 - 1,200,000; Full time

Job summary

Raffles The Red Sea is seeking an experienced Director of Operations to lead all luxury resort operations in Umluj, Saudi Arabia. In this pivotal role, you will drive daily performance, guest experience, and strategic initiatives that elevate operational excellence.

The ideal candidate will have 10+ years in luxury hospitality, proven P&L management, and a track record of pre-opening success. Saudi national status is required; strong leadership, regulatory knowledge, and a proactive,

Qualifications

• Minimum 10 years of progressive operations management experience in luxury hospitality environments.
• Proven track record of large-scale resort or hotel operations with multi-million dollar budgets.
• Demonstrated expertise in P&L management, financial analysis, and budget optimization.
• Strong leadership and team management skills with the ability to inspire and develop high-performing teams.
• Knowledge of Saudi Arabian business practices, regulations, and cultural considerations is highly desirable.

Responsibilities

• Develop and implement comprehensive operational strategies and policies that align with organizational objectives and luxury hospitality standards.
• Oversee all operational departments, including front office, housekeeping, food and beverage, maintenance, and security, ensuring seamless coordination and efficiency.
• Manage operating budgets, monitor financial performance, and analyze KPIs to optimize profitability and resource allocation.
• Lead, mentor, and develop operations team members, fostering a culture of excellence, accountability, and continuous improvement.
• Ensure compliance with all local regulations, safety protocols, and international hospitality standards specific to Saudi Arabian operations.
• Maintain and enhance guest satisfaction levels by implementing quality assurance programs and addressing operational challenges proactively.
• Collaborate with senior leadership to drive revenue optimization, operational efficiency, and strategic growth initiatives.
• Prepare and present detailed operational reports, performance metrics, and recommendations to executive management.

Skills

Strategic leadership

Operational excellence

Budgeting & P&L management

Team development

Quality assurance

Regulatory compliance

Job description

Raffles The Red Sea is seeking an experienced Director of Operations to lead all luxury resort operations in Umluj, Saudi Arabia. In this pivotal role, you will drive daily performance, guest experience, and strategic initiatives that elevate operational excellence.

The ideal candidate will have 10+ years in luxury hospitality, proven P&L management, and a track record of pre-opening success. Saudi national status is required; strong leadership, regulatory knowledge, and a proactive,