Area Manager & Cluster Manager

Nama Arabia; Riyadh; On-site; SAR 180,000 - 300,000; Full time

Job summary

Nama Arabia is hiring an Area Manager / Cluster Manager for our Retail Operations team in Saudi Arabia. You will oversee multiple stores within a defined area, drive sales and ensure operational excellence across all locations.

The ideal candidate has 5+ years in multi-store retail, leads high-performing teams, and excels in store performance, inventory control, staffing, and customer experience. Proficiency in Arabic and English is required.

Qualifications

• 5+ years of experience in multi-store retail operations.
• Previous experience as an Area Manager, Cluster Manager, Regional Manager, or equivalent.
• Strong commercial mindset with proven experience in achieving sales targets and KPIs.
• Excellent leadership and people-management skills.
• Strong understanding of retail operations, inventory, staffing, and customer experience.
• Strong analytical and problem-solving abilities.
• Excellent communication and negotiation skills.
• Saudi Arabia retail experience is highly preferred.
• Arabic and English proficiency.

Responsibilities

• Manage and oversee the performance of multiple stores within the assigned area/cluster.
• Drive sales, profitability, customer experience, and overall store performance.
• Monitor and analyze key retail KPIs and implement effective action plans.
• Lead, coach, and develop Store Managers and retail teams.
• Ensure consistent execution of company standards, policies, and procedures across all stores.
• Conduct regular store visits and performance reviews.
• Ensure optimal manpower planning and workforce productivity.
• Monitor inventory, stock availability, shrinkage, and merchandising standards.
• Work closely with HR, Finance, Supply Chain, and Commercial teams to achieve business objectives.
• Support new store openings and ensure operational readiness.

Skills

Leadership

People Management

Sales Targeting

Analytical Thinking

Negotiation

Job description

We’re Hiring | Area Manager / Cluster Manager

We are looking for an experienced and results-driven Area Manager / Cluster Manager to join our growing Retail Operations team in Saudi Arabia.

If you have a strong track record in managing multiple retail stores, leading high-performing teams, and driving sales and operational excellence, we want to hear from you.

Key Responsibilities

• Manage and oversee the performance of multiple stores within the assigned area/cluster.
• Drive sales, profitability, customer experience, and overall store performance.
• Monitor and analyze key retail KPIs and implement effective action plans.
• Lead, coach, and develop Store Managers and retail teams.
• Ensure consistent execution of company standards, policies, and procedures across all stores.
• Conduct regular store visits and performance reviews.
• Ensure optimal manpower planning and workforce productivity.
• Monitor inventory, stock availability, shrinkage, and merchandising standards.
• Work closely with HR, Finance, Supply Chain, and Commercial teams to achieve business objectives.
• Support new store openings and ensure operational readiness.

Requirements

• 5+ years of experience in multi-store retail operations.
• Previous experience as an Area Manager, Cluster Manager, Regional Manager, or equivalent.
• Strong commercial mindset with proven experience in achieving sales targets and KPIs.
• Excellent leadership and people-management skills.
• Strong understanding of retail operations, inventory, staffing, and customer experience.
• Strong analytical and problem-solving abilities.
• Excellent communication and negotiation skills.
• Saudi Arabia retail experience is highly preferred.
• Arabic and English proficiency.

If you are ready to take the next step in your retail leadership career, we would love to hear from you.

Location

Saudi Arabia