Arabic-Speaking Call Center Representative

Jing Hau; Medina; On-site; SAR 60,000 - 90,000; Full time

Benefits offered by this job

Accommodation

Job summary

Jing Hau in Medina, Saudi Arabia, seeks an Arabic-speaking Call Center Representative. You will handle incoming calls, assist customers, and resolve issues to ensure satisfaction. The role is based in Medina and open to Egyptian nationals.

Accommodation is offered along with a competitive salary package. Key duties include addressing inquiries, documenting interactions, and escalating complex problems as needed.

Qualifications

• Fluency in Arabic language (written and spoken).
• Experience in a call center or customer service role.
• Excellent communication skills.
• Ability to multitask in a fast-paced environment.
• Strong problem-solving skills.

Responsibilities

• Answer incoming calls from customers and provide assistance.
• Resolve customer complaints or inquiries promptly and professionally.
• Escalate complex issues to the appropriate department for resolution.
• Maintain accurate records of all customer communications.
• Ensure high levels of customer satisfaction through service excellence.

Skills

Arabic Fluency

Customer Service

Communication Skills

Multitasking

Problem Solving

Job description

Call center representative vacancy in Medina Saudi Arabia

Arabic-Speaking Call Center Representative

We are seeking a motivated and customer-oriented individual to join our team as an Arabic-speaking Call Center Representative. This role is based in Medina, Saudi Arabia and is open to Egyptian nationals. As a Call Center Representative, you will be responsible for handling incoming calls from customers, providing them with excellent service, and resolving any issues they may have.

Requirements:

• Fluency in Arabic language (both written and spoken)
• Previous experience in a call center or customer service role
• Excellent communication skills
• Ability to multitask and work in a fast-paced environment
• Strong problem-solving skills
• Preference for candidates with accommodation already available in Medina

Responsibilities:

• Answering incoming calls from customers and providing them with assistance
• Resolving customer complaints or inquiries in a timely and professional manner
• Escalating complex issues to the appropriate department for resolution
• Maintaining accurate records of all communication with customers
• Ensuring high levels of customer satisfaction through excellent service delivery

We offer a competitive salary package along with accommodation for our employees. If you are fluent in Arabic and have previous experience in customer service, we would love to hear from you!

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