AMBULATORY CARE REPRESENTATIVE I

KFSHRC; Riyadh; On-site; SAR 67,000 - 100,000; Full time

Job summary

KFSH&RC in Riyadh is seeking a Registration Specialist to ensure patient access, eligibility and financial status align with hospital policies, coordinating with physicians, nurses and other staff.

You will greet patients, collect information, open records, verify eligibility, schedule closely linked appointments, and handle admissions and financial letters, while following hospital procedures and participating in staff training.

Qualifications

• Bachelor’s Degree or IPA Diploma in Hospital Administration or related discipline.
• 1 year of related experience with Bachelor’s Degree or 3 years with IPA Diploma.

Responsibilities

• Greets patients, employees or visitors and provides information and directions.
• Obtains necessary information and directs caller concerns to appropriate areas.
• Opens medical records for new patients.
• Reviews and responds to eligibility for treatment.
• Assists patients/families with referrals and explains eligibility policies.
• Performs appointment services and admission functions.
• Registers and action on financial letters from royal families, royal cabinet, companies, and embassies.
• Registers and confirms patient visits using the computer system and checks in.
• Receives walk-in patients and acts accordingly.
• Retrieves patient information from the system as needed.
• Verifies patient eligibility status for the referred specialty.
• Coordinates with hospital staff to keep appointments close (e.g., X-ray, Endoscopy).
• Participates in orientation of new employees.
• Follows hospital policies and procedures.
• Participates in education, training and development.
• Performs other related duties.

Education

Bachelor’s Degree or IPA Diploma in Hospital Administration or related discipline

Job description

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Sunday, 30 August 2026, 17 Rabia Al Awal 1448

Apply by

Monday, 07 September 2026, 25 Rabia Al Awal 1448

Location

Riyadh

Department/Section

Registration Section

Summary

Ensures that patient access, acceptance, registration, eligibility and financial status are in line with Hospital policies and that they are completed in a timely manner through coordination with physicians, nurses and other health care providers.

Essential Responsibilities and Duties

1. Receives and greets patients, employees or visitors as they arrived in the clinic and provides information & directions.

2. Obtains necessary information, determines and directs the concerns of caller to appropriate areas.

3. Opens medical Records for new patients.

4. Reviews and responds to correspondence regarding eligibility for treatment.

5. Receives interviews and assists patients/families prior to submitting medical referrals paperwork and explains KFSH&RC Eligibility policy.

6. Performs all appointment Services and Admission functions.

7. Registers and initiates the required action on all financial letters coming from the Royal Families, Royal Cabinet, companies, General Medical Committees, embassies and other sources.

8. Registers and confirms patient’s visit using computer system, and takes necessary action for patient’s check-in.

9. Receives walk-in patients and takes necessary action for them.

10. Retrieves patient information from the system as necessary.

11. Verifies patient’s eligibility status; makes sure that patient is eligible for the specialty he/she is referred to.

12. Coordinates with other Hospital staff while booking appointment to make sure the patient’s appointments are close to each other, like X-ray or Endoscopy, etc.

13. Participates in the orientation of new employees as required.

14. Follows all Hospital related policies and procedures.

15. Participates in self and other’s education, training and development, as applicable.

16. Performs any other related duties as assigned.

Education

Bachelor’s Degree or IPA Diploma in Hospital Administration or other related discipline is required.

Experience Required

One (1) year of related experience with Bachelor’s Degree or three (3) years with IPA Diploma is required.