Accommodation Operations Associate

Rela; Riyadh; On-site; SAR 60,000 - 90,000; Full time

Job summary

RELA in Riyadh, Saudi Arabia, is seeking an Accommodation Operations Associate to support RELA-managed living facilities. This full-time, on-site role requires hands-on oversight of facility readiness, cleanliness, safety, and service quality across multiple sites.

You will conduct regular site visits, track maintenance and occupancy, coordinate with supervisors and vendors, and produce reports with practical recommendations to improve resident experience and operational efficiency.

Qualifications

• Experience: 1–3 years in operations, facilities management, property management, hospitality, or related field.
• Field Work: Comfortable conducting regular site visits across multiple accommodation locations in Riyadh.
• Coordination: Strong follow-up, coordination, and ownership skills.
• Communication: Ability to communicate professionally with site teams, vendors, and internal stakeholders.
• Problem Solving: Hands-on, detail-oriented, and able to manage multiple operational priorities.
• Language: Arabic is required; English is an advantage.
• Driving License: A valid driving license is preferred.

Responsibilities

• Site Operations: Conduct regular site visits to monitor facility readiness, cleanliness, safety, and overall service quality.
• Operational Follow-up: Track maintenance, housekeeping, facility issues, and operational requests through to resolution.
• Coordination: Work closely with accommodation supervisors, vendors, service providers, and internal teams to ensure smooth operations.
• Move-in Readiness: Support unit inspections, readiness checks, occupancy coordination, and move-in requirements.
• Quality Control: Ensure accommodation facilities meet RELA’s operational standards and client expectations.
• Reporting: Identify operational gaps, document observations, and provide clear reports with practical recommendations.
• Documentation: Maintain accurate site records, operational updates, and follow-up reports.
• Continuous Improvement: Identify opportunities to improve operational efficiency and enhance the resident and client experience.

Job description

About RELA

RELA is a Saudi company specializing in workforce accommodation solutions, providing companies with reliable, professionally managed housing services.

About the Role

We are looking for an Accommodation Operations Associate to support the day-to-day operations of RELA-managed accommodation facilities across Riyadh.

This is a full-time, on-site field role involving regular visits to accommodation sites. The role focuses on ensuring facility readiness, cleanliness, safety, service quality, and timely resolution of operational issues.

Key Responsibilities

• Site Operations: Conduct regular site visits to monitor facility readiness, cleanliness, safety, and overall service quality.
• Operational Follow-up: Track maintenance, housekeeping, facility issues, and operational requests through to resolution.
• Coordination: Work closely with accommodation supervisors, vendors, service providers, and internal teams to ensure smooth operations.
• Move-in Readiness: Support unit inspections, readiness checks, occupancy coordination, and move-in requirements.
• Quality Control: Ensure accommodation facilities meet RELA’s operational standards and client expectations.
• Reporting: Identify operational gaps, document observations, and provide clear reports with practical recommendations.
• Documentation: Maintain accurate site records, operational updates, and follow-up reports.
• Continuous Improvement: Identify opportunities to improve operational efficiency and enhance the resident and client experience.

Requirements

• Experience: 1–3 years of experience in operations, facilities management, property management, hospitality, accommodation, or a related field.
• Field Work: Comfortable conducting regular site visits across multiple accommodation locations in Riyadh.
• Coordination: Strong follow-up, coordination, and ownership skills.
• Communication: Ability to communicate professionally with site teams, vendors, service providers, and internal stakeholders.
• Problem Solving: Hands-on, detail-oriented, and able to manage multiple operational priorities.
• Language: Arabic is required; English is an advantage.
• Driving License: A valid driving license is preferred.

Why Join RELA?

Join a growing Saudi company focused on raising the standard of workforce accommodation through reliable operations, professional facility management, and consistent service quality.

This role offers hands-on operational ownership, direct exposure to RELA’s core business, and the opportunity to contribute to improving the accommodation experience for both clients and residents.

Location: Riyadh, Saudi Arabia
Employment Type: Full-time
Work Type: On-site / Field-based