Senior Associate - Accommodation & Transportation

Americana Restaurants; Riyadh; On-site; SAR 134,000 - 234,000; Full time

Job summary

Americana Restaurants is seeking a Saudi national to join our People Experience team, managing accommodation and transportation services for colleagues across the Kingdom. The role is office-based with regular site visits.

Key responsibilities include landlord relations, end-to-end lease management on the Ejar platform, contract tracking, and vendor coordination to ensure housing standards and safe, reliable transport for staff.

Qualifications

• Bachelor's degree in a related field is required.
• 2–4 years of accommodation, transportation, facilities, or employee services operations experience, preferably in the Saudi market.
• Valid Saudi driving licence and willingness to travel across the Kingdom for site visits.
• Working knowledge of the Ejar platform and municipal, Civil Defence, and Transport General Authority requirements.
• Strong Microsoft Excel skills for trackers, reports, and cost analysis.

Responsibilities

• Manage relationships with accommodation landlords across the Kingdom.
• Handle lease contracts end to end on the Ejar platform: registration, renewal, amendments, and termination.
• Maintain a contracts tracker covering expiry dates, rent values, and payment schedules, and secure renewals on time.
• Link field supervisors with vendors for maintenance, cleaning, and purchases, and follow work orders to closure.
• Conduct periodic site visits to verify living standards, occupancy, and condition of assets.
• Ensure accommodations meet municipal and Civil Defence requirements for worker housing, and follow up on inspection observations until closure.
• Oversee daily staff transportation across cities, ensuring reliability and coverage.
• Plan and optimise routes to reduce cost, travel time, and bus utilisation gaps.
• Monitor vendor on-time performance, breakdowns, driver conduct, and complaint trends.
• Verify that contractors, vehicles, and drivers hold valid Transport General Authority licences throughout the contract term.
• Prepare and follow up purchase requests and orders, and verify vendor invoices with Finance.
• Log, route, and resolve staff complaints within agreed timelines.
• Report monthly on performance, cost, and complaint trends.

Skills

Microsoft Excel

Arabic language

English language

Driving licence

Vendor management

Contract administration

Education

Bachelor's degree in Business Administration / Logistics / Facilities Management

Tools

Ejar platform

Job description

At Americana Restaurants, we operate leading global brands across the Kingdom, including KFC, Hardee's, Pizza Hut, Krispy Kreme, TGI Fridays, and Peet's Coffee.

We are looking for Saudi national talent to join our People Experience team, running the accommodation and transportation services our teams rely on every day.

Nature of Work

Office-based with regular site visits across the Kingdom

Landlord Relations & Contracts

• Manage relationships with accommodation landlords across the Kingdom.
• Handle lease contracts end to end on the Ejar platform: registration, renewal, amendments, and termination.
• Maintain a contracts tracker covering expiry dates, rent values, and payment schedules, and secure renewals on time.
• Link field supervisors with vendors for maintenance, cleaning, and purchases, and follow work orders to closure.
• Conduct periodic site visits to verify living standards, occupancy, and condition of assets.
• Ensure accommodations meet municipal and Civil Defence requirements for worker housing, and follow up on inspection observations until closure.
• Oversee daily staff transportation across cities, ensuring reliability and coverage.
• Plan and optimise routes to reduce cost, travel time, and bus utilisation gaps.
• Monitor vendor on-time performance, breakdowns, driver conduct, and complaint trends.
• Verify that contractors, vehicles, and drivers hold valid Transport General Authority licences throughout the contract term.
• Prepare and follow up purchase requests and orders, and verify vendor invoices with Finance.
• Log, route, and resolve staff complaints within agreed timelines.
• Report monthly on performance, cost, and complaint trends.

Qualifications & Experience

• Bachelor's degree in Business Administration, Logistics, Facilities Management, or a related field.
• 2-4 years in accommodation, transportation, facilities, or employee services operations, preferably in the Saudi market.
• Valid Saudi driving licence, with willingness to travel across the Kingdom for site visits.
• Working knowledge of the Ejar platform and of municipal, Civil Defence, and Transport General Authority requirements.
• Good command of Microsoft Excel for trackers, reports, and cost analysis.
• Fluent written and spoken Arabic and English.

This opportunity is open to Saudi nationals only, in line with our commitment to developing national talent and supporting Saudi Vision 2030.