Accommodation Officer Rawabi Holding Facilities Management 09:11

AimGulf; Al Khobar; On-site; SAR 72,000 - 108,000; Full time

Job summary

Rawabi Holding seeks an Accommodation Officer to oversee employee housing facilities, ensuring cleanliness, safety, and welfare compliance. You will manage room allocations, inspections, and documentation while coordinating with Facilities, Security, and HR to meet occupancy targets and service levels.

The role requires 2–3 years of supervisory experience, a diploma in business or related field, and strong English skills.

Qualifications

• Diploma in Business or related field.
• Business Administration degree is preferred.
• Minimum 2–3 years supervisory or team-lead experience.

Responsibilities

• Coordinate and oversee daily operations of employee accommodation facilities.
• Manage room allocations, occupancy records, and documentation.
• Administer check-in, transfer, and check-out processes.
• Monitor occupancy levels and optimize housing capacity.
• Conduct inspections for cleanliness, safety, and compliance.
• Coordinate with Facilities, Maintenance, Security, Housekeeping and providers.
• Oversee maintenance requests and ensure timely completion.
• Ensure compliance with health, safety, welfare requirements.
• Monitor service levels of contractors and providers.
• Investigate employee concerns and complaints.
• Maintain occupancy records and related reports.
• Prepare periodic occupancy and maintenance reports.
• Identify operational risks and suggest corrective actions.
• Support budget control and efficient resource use.
• Coordinate with HR and Operations on accommodation needs.
• Escalate critical issues to management.
• Ensure compliance with policies and regulatory requirements.
• Maintain confidentiality of records.
• Support emergency response and welfare activities.
• Suggest continuous improvement for services.

Skills

Internet and CRM

English proficiency

Supervisory and team management

Planning and coordination

Coordinate accommodation & transport

Emergency & issue management

Follow-up & time management

Vendor & service provider management

Multitasking

Education

Diploma in Business or related field

Business Administration

Job description

The Accommodation Officer is responsible for the effective management and oversight of employee accommodation facilities. This role ensures that housing operations run smoothly, maintaining high standards of cleanliness, safety, and security while supporting employee welfare and ensuring compliance with company policies and regulatory requirements.

Key Responsibilities:

• Coordinate and oversee the daily operations of employee accommodation facilities.
• Manage employee accommodation assignments, room allocations, occupancy records, and accommodation-related documentation.
• Administer employee accommodation check-in, transfer, and check-out processes.
• Monitor accommodation occupancy levels and ensure optimal utilization of available housing capacity.
• Conduct routine inspections of accommodation facilities to ensure cleanliness, safety, security, and compliance with company standards.
• Coordinate with Facilities Management, Maintenance, Security, Housekeeping, and other service providers to ensure accommodation facilities remain in good condition.
• Monitor accommodation maintenance requests and ensure timely completion of corrective and preventive maintenance activities.
• Ensure accommodation facilities comply with health, safety, environmental, and employee welfare requirements.
• Monitor contractor and service provider performance related to accommodation services and ensure compliance with agreed service levels.
• Investigate and resolve accommodation-related employee concerns and complaints.
• Maintain accurate records of accommodation occupancy, room inventories, inspections, maintenance activities, and related reports.
• Prepare periodic reports on accommodation utilization, occupancy status, maintenance activities, incidents, and service performance.
• Identify accommodation-related operational risks and recommend corrective actions.
• Support budget control initiatives and ensure efficient utilization of accommodation resources.
• Coordinate with HR, Operations, and other departments regarding employee accommodation requirements.
• Escalate significant accommodation, maintenance, safety, security, or welfare issues to management.
• Ensure full compliance with company policies, procedures, and applicable regulatory requirements.
• Maintain confidentiality of employee accommodation and transportation records.
• Support emergency response, employee welfare, and evacuation activities when required.
• Recommend continuous improvement initiatives to enhance accommodation and transportation services.
• Perform any other duties assigned by management within the scope of the position.

Experience Required:

• Minimum 2–3 years of supervisory or team-lead experience preferred.
• Two years’ experience in a similar role.

Education Qualifications:

• Diploma in Business or any other related field.
• Business Administration.

Skills Required:

• Internet and CRM
• High level of English language
• Strong supervisory and team management skills
• Excellent planning, coordination, and organizational skills
• Ability to coordinate accommodation and transportation requirements effectively
• Ability to manage emergencies, complaints, delays, and operational issues
• Strong follow-up and time-management skills
• Ability to manage service providers and monitor service quality
• Ability to manage multiple priorities

Employment / Job Type: Full Time

Nationality: Any Nationality

About the Company:

Rawabi Holding operates across energy, industrial services, contracting, marine activities, and real estate. Its Saudi operations recruit professionals in engineering, operations, construction, maintenance, project management, marine services, finance, technology, human resources, and corporate support.

Company Industry: Human Resources

Department / Functional Area: Human Resources

Closing Date: Not mentioned (apply as soon as possible)