24/7 Remote Technical Support & Training Specialist
KONE
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Job summary
KONE in Riyadh is seeking a Technical help desk and site support specialist to provide remote technical assistance to maintenance technicians, identify root causes and corrective solutions, and support spare parts identification.
You will collaborate with the 24/7 Operations Center to configure and repair KRM devices, log cases, create knowledge base articles, deliver training sessions, and ensure safety and quality standards on site while supporting sales assessments before tendering for
Job description
KONE in Riyadh is seeking a Technical help desk and site support specialist to provide remote technical assistance to maintenance technicians, identify root causes and corrective solutions, and support spare parts identification.
You will collaborate with the 24/7 Operations Center to configure and repair KRM devices, log cases, create knowledge base articles, deliver training sessions, and ensure safety and quality standards on site while supporting sales assessments before tendering for
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