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Jobs in Qatar

Technical Support Specialist

Madre Integrated Engineering

Doha
On-site
QAR 200,000 - 400,000
14 days ago
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Guest Experience Expert (Front Desk Agent)

Luxury Collection

Doha
On-site
QAR 200,000 - 400,000
14 days ago

Assistant Recreation Manager

St. Regis

Doha
On-site
QAR 10,000 - 200,000
14 days ago

Sales Manager

Mandarin Oriental Hotel Group Limited

Doha
On-site
QAR 200,000 - 400,000
14 days ago

Technical Safety Engineer

Kintec Recruitment Limited

Doha
On-site
QAR 291,000 - 365,000
14 days ago
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Head of Operations & Engineering Applications

Qatar Energy LNG

Doha
On-site
QAR 80,000 - 120,000
14 days ago

Guest Environment Expert: Elevate Stays & Well-Being

Westin

Doha
On-site
QAR 200,000 - 400,000
14 days ago

Strategic Sales Lead — Luxury Hospitality

The Ritz-Carlton

Doha
On-site
QAR 145,000 - 219,000
14 days ago
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Lead of Ops and Eng Applications

Qatar Energy LNG

Doha
On-site
QAR 80,000 - 120,000
14 days ago

Senior Cardiothoracic Surgeon — Transformational Leader

Head Medical

Doha
On-site
QAR 600,000 - 800,000
14 days ago

Hospitality Learning & Development Lead

Luxury Collection

Doha
On-site
QAR 200,000 - 400,000
14 days ago

Mechanical Supervisor

Mekdam Technical Services

Mesaieed
On-site
QAR 400,000 - 600,000
14 days ago

Hotel Cleanliness Expert (Housekeeping Attendant)

Westin

Doha
On-site
QAR 200,000 - 400,000
14 days ago

Sales Manager

The Ritz-Carlton

Doha
On-site
QAR 145,000 - 219,000
14 days ago

Learning and Development Manager

Luxury Collection

Doha
On-site
QAR 200,000 - 400,000
14 days ago

Lead HSE Incident Investigator

PPL Dynamics

Doha
On-site
QAR 200,000 - 400,000
14 days ago

Senior Consultant Cardiothoracic Surgeon - Qatar

Head Medical

Doha
On-site
QAR 600,000 - 800,000
14 days ago

Senior Infrastructure Design Engineer: Roads & Utilities

Detail Talent

Doha
On-site
QAR 400,000 - 600,000
14 days ago

Luxury Residence Guest Experience Concierge

St. Regis

Doha
On-site
QAR 200,000 - 400,000
14 days ago

Strategic Vertical Sales Lead — Digital Industries Remote

Siemens

Doha
On-site
QAR 200,000 - 400,000
14 days ago

Residence Admin -Concierge

St. Regis

Doha
On-site
QAR 200,000 - 400,000
14 days ago

Infrastructure Design Engineer

Detail Talent

Doha
On-site
QAR 400,000 - 600,000
14 days ago

Vertical Sales Account Manager – Doha, Qatar

Siemens

Doha
On-site
QAR 200,000 - 400,000
14 days ago

Specialist - Incident Investigation (HSSEQ)

PPL Dynamics

Doha
On-site
QAR 200,000 - 400,000
14 days ago

IT Helpdesk Team Lead — Lead, Mentor & Elevate Support

Madre Integrated Engineering

Doha
On-site
QAR 400,000 - 600,000
14 days ago
Technical Support Specialist
Madre Integrated Engineering
Doha
On-site
QAR 200,000 - 400,000
Full time
14 days ago

Job summary

A leading engineering firm in Doha is seeking a Technical Support Specialist to provide technical assistance for hardware, software, and network issues. The ideal candidate will be responsible for troubleshooting, installation, and configuration of IT equipment while ensuring smooth IT operations. Candidates should have a Diploma or Bachelor’s in Information Technology and relevant experience in technical support roles. Excellent customer service skills and a proactive approach are essential for success in this dynamic environment.

Qualifications

  • 2–4 years of experience in technical support or IT helpdesk roles.
  • Strong knowledge of Windows operating systems and Microsoft Office applications.
  • Familiarity with ticketing systems and remote support solutions.

Responsibilities

  • Respond to IT support requests ensuring timely resolution.
  • Diagnose and resolve issues related to desktops, laptops, and peripherals.
  • Install, configure, and maintain hardware, software, and operating systems.

Skills

Technical proficiency
Customer service orientation
Troubleshooting and analytical skills
Time management
Teamwork and communication
Adaptability and initiative

Education

Diploma or Bachelor’s degree in Information Technology
Job description

Job Title: Technical Support Specialist

Department: Information Technology

Location: Doha, Qatar

Employment Type: Full-time

Job Summary

The Technical Support Specialist will provide technical assistance and support for hardware, software, network, and system‑related issues across Qatar. The role involves troubleshooting, installing and configuring equipment, and ensuring the smooth operation of IT services for end users. The ideal candidate should have strong technical proficiency, excellent customer service skills, and the ability to work efficiently in a dynamic and multicultural environment.

Key Responsibilities
  • Respond to IT support requests via phone, email, or in person, ensuring timely resolution.
  • Diagnose and resolve technical issues related to desktops, laptops, printers, mobile devices, and peripherals.
  • Install, configure, and maintain hardware, software, and operating systems.
  • Assist in managing user accounts, permissions, and access rights in line with IT policies.
  • Perform basic network troubleshooting and support connectivity issues.
  • Document incidents, solutions, and configurations in the helpdesk ticketing system.
  • Support system upgrades, software deployments, and IT‑related projects.
  • Coordinate with vendors for equipment repairs and warranty services as needed.
  • Provide guidance and training to end users on IT systems and tools.
  • Ensure adherence to IT security standards and operational procedures.
Qualifications & Experience
  • Diploma or Bachelor’s degree in Information Technology, Computer Science, or related field.
  • 2–4 years of experience in technical support or IT helpdesk roles.
  • Strong knowledge of Windows operating systems, Microsoft Office applications, and basic networking.
  • Experience with hardware maintenance, software installation, and troubleshooting tools.
  • Familiarity with ticketing systems and remote support solutions.
  • Excellent communication, problem‑solving, and customer service skills.
  • Ability to work independently and as part of a team in a fast‑paced environment.
  • Experience in the museum, cultural, or public sector is a plus.
Key Competencies
  • Technical proficiency
  • Customer service orientation
  • Troubleshooting and analytical skills
  • Time management
  • Teamwork and communication
  • Adaptability and initiative
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.

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