Hospitality Learning & Development Lead

Luxury Collection; Doha; On-site; QAR 200,000 - 400,000; Full time

Job summary

A leading luxury hotel brand in Qatar is seeking a Training Manager responsible for developing and administering employee training programs to enhance service excellence. The ideal candidate should have a background in human resources and experience as a certified trainer. This role includes evaluating training effectiveness, managing budgets, and ensuring all activities align with the company's mission. Successful candidates will possess strong leadership and customer service skills, contributing to the overall guest experience.

Qualifications

• 2 years experience in human resources or related area.
• Experience as a certified trainer is essential.

Responsibilities

• Administer and promote employee training programs.
• Evaluate training effectiveness and implement improvements.
• Manage training budgets and develop associated plans.

Skills

Certified trainer

Leadership

Customer service

Effective communication

Education

2-year degree in Human Resources or related field

4-year bachelor's degree in Human Resources or related field

Job description

A leading luxury hotel brand in Qatar is seeking a Training Manager responsible for developing and administering employee training programs to enhance service excellence. The ideal candidate should have a background in human resources and experience as a certified trainer. This role includes evaluating training effectiveness, managing budgets, and ensuring all activities align with the company's mission. Successful candidates will possess strong leadership and customer service skills, contributing to the overall guest experience.