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Remote French Customer services - Remote from Portugal
Job summary
A leading international company is seeking a French-speaking Customer Service Representative. This fully remote position is an opportunity to engage with customers, resolve inquiries, and enhance the customer experience. The ideal candidate is fluent in French with a customer-oriented mindset. Benefits include a competitive salary, health insurance, meal allowance, and support for relocation. Join a supportive remote culture with growth opportunities.
Benefits
Qualifications
- Native or C2 level of French and B1/B2 level of English.
- Prior experience in customer service is a plus but not required.
- Comfort with remote collaboration and digital tools.
Responsibilities
- Engage with French-speaking customers via phone, email, and chat.
- Resolve customer inquiries with professionalism and empathy.
- Provide accurate information and troubleshooting assistance.
- Collaborate with other departments to enhance the customer experience.
- Maintain high-quality standards and meet performance goals.
Skills
French-speaking Customer Service Representative
Remote from Portugal
Flexible
Fully Remote
Are you ready to deliver outstanding customer experiences from the comfort of your home?
Join a global leader known for its innovative projects, employee-focused culture, and diverse work environment. As a French-speaking Customer Service Representative, you’ll support one of the world’s most respected international brands, helping customers and ensuring they receive top-quality service every step of the way.
- Engage with French-speaking customers via phone, email, and chat.
- Resolve customer inquiries with professionalism and empathy.
- Provide accurate information, guidance, and troubleshooting assistance.
- Collaborate with other departments to enhance the customer experience.
- Maintain high-quality standards and meet performance goals.
- Language Skills: Native or C2 level of French + B1/B2 level of English.
- Excellent communication and problem-solving abilities.
- A customer-oriented mindset and strong attention to detail.
- Comfort with remote collaboration and digital tools.
- Previous experience in customer service or hospitality is a plus but not required!
Competitive Salary Package aligned with market standards.
Health Insurance private coverage for your peace of mind.
Meal Allowance enjoy daily meal support.
Relocation Package for candidates moving from abroad (including flight + accommodation support).
Training & Career Growth: structured onboarding, learning paths, and promotion opportunities.
Dynamic & Supportive Remote Culture: inclusive teams, virtual events, and a strong sense of community.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.