Remote French Customer services - Remote from Portugal

Hiring International Academy; Leiria; Teletrabalho; EUR 10 000 - 20 000; Tempo integral

Resumo da oferta

A leading international company is seeking a French-speaking Customer Service Representative. This fully remote position is an opportunity to engage with customers, resolve inquiries, and enhance the customer experience. The ideal candidate is fluent in French with a customer-oriented mindset. Benefits include a competitive salary, health insurance, meal allowance, and support for relocation. Join a supportive remote culture with growth opportunities.

Serviços

Competitive salary package

Health insurance

Meal allowance

Relocation package

Training & career growth

Qualificações

• Native or C2 level of French and B1/B2 level of English.
• Prior experience in customer service is a plus but not required.
• Comfort with remote collaboration and digital tools.

Responsabilidades

• Engage with French-speaking customers via phone, email, and chat.
• Resolve customer inquiries with professionalism and empathy.
• Provide accurate information and troubleshooting assistance.
• Collaborate with other departments to enhance the customer experience.
• Maintain high-quality standards and meet performance goals.

Conhecimentos

Fluent in French

B1/B2 level of English

Excellent communication

Problem-solving abilities

Customer-oriented mindset

Attention to detail

Descrição da oferta de emprego

Position

French-speaking Customer Service Representative

Location

Remote from Portugal

Start Date

Flexible

Work Model

Fully Remote

About The Role

Are you ready to deliver outstanding customer experiences from the comfort of your home?

Join a global leader known for its innovative projects, employee-focused culture, and diverse work environment. As a French-speaking Customer Service Representative, you’ll support one of the world’s most respected international brands, helping customers and ensuring they receive top-quality service every step of the way.

What You’ll Do

• Engage with French-speaking customers via phone, email, and chat.
• Resolve customer inquiries with professionalism and empathy.
• Provide accurate information, guidance, and troubleshooting assistance.
• Collaborate with other departments to enhance the customer experience.
• Maintain high-quality standards and meet performance goals.

What We’re Looking For

• Language Skills: Native or C2 level of French + B1/B2 level of English.
• Excellent communication and problem-solving abilities.
• A customer-oriented mindset and strong attention to detail.
• Comfort with remote collaboration and digital tools.
• Previous experience in customer service or hospitality is a plus but not required!

What’s In It For You

Competitive Salary Package aligned with market standards.

Health Insurance private coverage for your peace of mind.

Meal Allowance enjoy daily meal support.

Relocation Package for candidates moving from abroad (including flight + accommodation support).

Training & Career Growth: structured onboarding, learning paths, and promotion opportunities.

Dynamic & Supportive Remote Culture: inclusive teams, virtual events, and a strong sense of community.