Turkish-Speaking Customer Support Specialist in Sofia

Mercier Consultancy Group; Lisboa; Presencial; EUR 13 000 - 20 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Health Insurance

Fully Paid Training

Fully Paid Relocation Package

Monthly Performance Bonus

Professional development

Resumo da oferta

Mercier Consultancy Group is seeking a Turkish Speaking Customer Support Agent to join our client in Sofia. You will deliver premium support via phone, email, and live chat, resolving inquiries with a customer-centric approach and maintaining product knowledge for accurate information.

Essential you are fluent in Turkish and proficient in English to communicate across international offices. A fully paid relocation package and training are provided to ensure a smooth transition to Bulgaria.

Qualificações

• Mandatory: fluent/native Turkish (spoken and written).
• Proficiency in English for international teams.

Responsabilidades

• Deliver premium support to customers via phone, email, and live chat.
• Resolve inquiries while maintaining high customer satisfaction.
• Maintain knowledge of products and services to provide accurate information.
• Collaborate with international teams to optimize communication and service quality.
• Handle sensitive customer data with confidentiality and compliance.

Conhecimentos

Turkish language

English communication

Customer service

Descrição da oferta de emprego

Mercier Consultancy Group is seeking a Turkish Speaking Customer Support Agent to join our client in Sofia. You will deliver premium support via phone, email, and live chat, resolving inquiries with a customer-centric approach and maintaining product knowledge for accurate information.

Essential you are fluent in Turkish and proficient in English to communicate across international offices. A fully paid relocation package and training are provided to ensure a smooth transition to Bulgaria.