Arabic-Speaking Customer Support Agent — Bulgaria Relocation

Mercier Consultancy MD; Portugal; On-site; EUR 20,000 - 29,000; Full time

Benefits offered by this job

Fully Paid Training

Health Insurance

Relocation Package

Job summary

Mercier Consultancy Group is seeking an Arabic Speaking Customer Service Agent to join our team in Bulgaria. You will deliver multi-channel support, resolve inquiries with professionalism, and maintain deep product knowledge to assist Arabic-speaking clients.

The role offers a fully paid training, comprehensive health insurance, a relocation package (flight, transfer, hotel), and an attractive monthly bonus structure within a thriving international staffing firm based in Europe.

Qualifications

• Native or fluent Arabic (spoken and written) is mandatory.
• English proficiency to engage with international office environment.

Responsibilities

• Deliver exceptional customer support across multiple channels (voice, email, live chat).
• Represent clients professionally while resolving inquiries in customer support services.
• Maintain product knowledge to provide accurate solutions to Arabic-speaking clients.

Skills

Arabic language

Tools

CRM software

Job description

Mercier Consultancy Group is seeking an Arabic Speaking Customer Service Agent to join our team in Bulgaria. You will deliver multi-channel support, resolve inquiries with professionalism, and maintain deep product knowledge to assist Arabic-speaking clients.

The role offers a fully paid training, comprehensive health insurance, a relocation package (flight, transfer, hotel), and an attractive monthly bonus structure within a thriving international staffing firm based in Europe.