Turkish & English Customer Service Specialist - Lisbon

Savior Artigos Texteis Lda; Porto; On-site; EUR 9,300 - 11,000; Full time

Benefits offered by this job

Food allowance

Relocation package

Job summary

Savior Artigos Texteis Lda in Lisbon, Portugal is seeking a Turkish & English Customer Service Specialist to evaluate AI content on-site. You will review guidelines, ensure quality, and communicate in Turkish and English.

The role requires attention to detail and an interest in AI/QA, with rotating shifts. The package includes a base salary of €920 gross per month (14 payments per year), a daily food allowance, and relocation support for newcomers moving to Lisbon.

Qualifications

• Native-level Turkish language skills with strong written communication.
• English proficiency at B2 or higher.
• Interest or background in Generative AI, QA, or Trust & Safety is desirable.
• Strong analytical thinking and attention to detail.

Responsibilities

• AI Content Evaluation: Review and assess structured text and AI-generated content for quality and safety.
• Guideline Application: Apply complex policies consistently across tasks.
• Performance & Precision: Maintain high accuracy while meeting productivity targets.

Skills

Turkish (native)

English B2

AI/QA interest

Analytical mindset

Attention to detail

Job description

Job Opportunity: Turkish & English Customer Service Specialist – AI Content Evaluation

Location: Lisbon, Portugal (On-site)

Schedule: Full-time, 24/7 rotative shifts (5 working days, 2 rotative days off per week)

Are you fluent in Turkish and English, with a passion for cutting-edge AI technology? Join our team on-site in vibrant Lisbon and help shape the future of AI quality and safety!

Key Responsibilities

• AI Content Evaluation: Review and evaluate structured text, datasets, and AI-generated content to ensure optimal quality, accuracy, and safety.
• Guideline Application: Consistently interpret and apply complex guidelines and policies across various tasks.
• Performance & Precision: Maintain high accuracy standards while meeting productivity targets in a fast-paced, dynamic environment.

Key Requirements

• Language Skills: Native-level proficiency in Turkish with strong written communication, plus working proficiency in English (minimum B2 level).
• AI & QA Interest: A solid understanding of Generative AI and LLMs, or a background in AI annotation/evaluation, Quality Assurance (QA), or Trust & Safety is highly desirable.
• Analytical Mindset: Excellent analytical skills, critical thinking, and sharp attention to detail.

Salary & Compensation

• Base Salary: €920 gross/month (paid 14 times per year)
• Food Allowance: €7.63 per working day
• Relocation Package: Comprehensive relocation support provided for candidates moving to Lisbon!