Turkish & English Customer Service Specialist –

CBTalents; Lisboa; On-site; EUR 9,300 - 11,000; Full time

Benefits offered by this job

Food allowance

Relocation package

Accommodation support

Bureaucracy help

Job summary

Cross Border Talents invites you to join our on-site team in Lisbon as a Turkish & English Customer Service Specialist. You will engage with digital tools and AI-related workflows in a dynamic, international environment.

The role is full-time (40h/week) with 24/7 rotative shifts. We offer a relocation package with flight reimbursement, accommodation support, and help with local bureaucracy, plus a €920 gross/month salary paid 14 times per year and a daily food allowance of €7.63 net per working

Qualifications

• Turkish native/fluent with strong written skills.
• English at B2 level or higher.

Responsibilities

• Provide Turkish and English customer service using digital tools and QA processes.

Skills

Turkish

English

Customer service

Job description

Ready to start an exciting international career in vibrant Lisbon? We are hiring a Turkish & English Customer Service Specialist to join an innovative, tech-forward team on-site in Portugal. If you are passionate about customer experience and curious about cutting-edge tech like Generative AI, this is your chance to step into a dynamic global environment with full support every step of the way!

What We Offer

• Salary: €920 gross/month (paid 14 times per year)

• Food Allowance: €7.63 net per working day

• Full Relocation Package: Flight reimbursement, accommodation support, and help with local bureaucracy so you can transition seamlessly!

• Career Growth: Hands-on exposure to modern AI workflows, Quality Assurance, and digital customer support.

The Role

• Location: Lisbon, Portugal (On-site)

• Schedule: Full-time (40h/week), 24/7 rotative shifts (5 working days, 2 rotative days off)

• Key Focus: Provide exceptional customer service in Turkish and English while engaging with digital tools and quality evaluation processes.

What We Are Looking For

• Languages: Native/fluent level in Turkish (strong written skills) + English (B2 level or higher).

• Tech Aptitude: Familiarity or interest in Generative AI, LLMs, AI annotation, Trust & Safety, or Quality Assurance is a major plus!

• Soft Skills: Great problem-solving abilities, adaptability to shift work, and eagerness to work in an international setting.