Turkish & English Customer Service Specialist – (Lisbon, Portugal)

Cross Border Talents; Lisboa; On-site; EUR 8,700 - 12,000; Full time

Benefits offered by this job

Food allowance

Relocation package

Career growth

Job summary

CB Talents SP in Lisbon is hiring a Turkish & English Customer Service Specialist to join an on-site, tech-forward team. The role focuses on delivering outstanding support to a global customer base, using digital tools and AI-related workflows.

You will work full-time (40h/week) with rotating shifts, handling Turkish and English inquiries and benefiting from a relocation package and a daily food allowance. Fluency in Turkish and English (B2) and a can-do attitude to thrive in an international

Qualifications

• Native/fluent Turkish with strong written skills
• English at B2 level or higher
• Willingness to work in shifts in an international environment

Responsibilities

• Provide exceptional customer service in Turkish and English using digital tools and quality evaluation processes

Skills

Turkish

English (B2)

Job description

Ready to start an exciting international career in vibrant Lisbon? We are hiring a Turkish & English Customer Service Specialist to join an innovative, tech-forward team on-site in Portugal. If you are passionate about customer experience and curious about cutting-edge tech like Generative AI, this is your chance to step into a dynamic global environment with full support every step of the way!

What We Offer

• Salary: €920 gross/month (paid 14 times per year)
• Food Allowance: €7.63 net per working day
• Full Relocation Package: Flight reimbursement, accommodation support, and help with local bureaucracy so you can transition seamlessly!
• Career Growth: Hands-on exposure to modern AI workflows, Quality Assurance, and digital customer support.

The Role

• Location: Lisbon, Portugal (On-site)
• Schedule: Full-time (40h/week), 24/7 rotative shifts (5 working days, 2 rotative days off)
• Key Focus: Provide exceptional customer service in Turkish and English while engaging with digital tools and quality evaluation processes.

What We Are Looking For

• Languages: Native/fluent level in Turkish (strong written skills) + English (B2 level or higher).
• Tech Aptitude: Familiarity or interest in Generative AI, LLMs, AI annotation, Trust & Safety, or Quality Assurance is a major plus!
• Soft Skills: Great problem-solving abilities, adaptability to shift work, and eagerness to work in an international setting.