Turkish & English Customer Service Specialist - Lisbon

Cross Border Talents; Porto; On-site; EUR 10,000 - 12,000; Full time

Benefits offered by this job

Relocation package

Food allowance

Job summary

CB Talents SP in Lisbon, Portugal seeks a Turkish & English Customer Service Specialist for on-site AI content evaluation. This full-time role requires rotating shifts and offers relocation support to Lisbon.

You will review content, apply guidelines, and maintain high accuracy while meeting productivity targets in a dynamic environment. Fluency in Turkish and English (minimum B2) is essential.

Qualifications

• Native-level proficiency in Turkish with strong written communication, plus working proficiency in English (minimum B2).
• AI & QA interest: understanding of Generative AI/LLMs, or background in AI annotation/evaluation, QA, or Trust & Safety is desirable.
• Analytical mind with excellent critical thinking and sharp attention to detail.

Responsibilities

• AI Content Evaluation: Review and evaluate structured text, datasets, and AI-generated content to ensure quality, accuracy, and safety.
• Guideline Application: Consistently interpret and apply complex guidelines and policies across tasks.
• Performance & Precision: Maintain high accuracy while meeting productivity targets in a fast-paced environment.

Skills

Turkish language proficiency

Analytical mindset

Attention to detail

Job description

Job Opportunity: Turkish & English Customer Service Specialist - AI Content Evaluation Location: Lisbon, Portugal (On-site)

Schedule: Full-time, 24/7 rotative shifts (5 working days, 2 rotative days off per week)

Are you fluent in Turkish and English, with a passion for cutting-edge AI technology? Join our team on-site in vibrant Lisbon and help shape the future of AI quality and safety!

Key Responsibilities

• AI Content Evaluation: Review and evaluate structured text, datasets, and AI-generated content to ensure optimal quality, accuracy, and safety.
• Guideline Application: Consistently interpret and apply complex guidelines and policies across various tasks.
• Performance & Precision: Maintain high accuracy standards while meeting productivity targets in a fast-paced, dynamic environment.

Key Requirements

• Language Skills: Native-level proficiency in Turkish with strong written communication, plus working proficiency in English (minimum B2 level).
• AI & QA Interest: A solid understanding of Generative AI and LLMs, or a background in AI annotation/evaluation, Quality Assurance (QA), or Trust & Safety is highly desirable.
• Analytical Mindset: Excellent analytical skills, critical thinking, and sharp attention to detail.

Salary & Compensation

• Base Salary: €920 gross/month (paid 14 times per year)
• Food Allowance: €7.63 per working day
• Relocation Package: Comprehensive relocation support provided for candidates moving to Lisbon!

Interested in Joining Us?