Turkish Advertiser Support Specialist (Lisbon)

Cross Border Talents; Lisboa; Presencial; EUR 15 000 - 20 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

17-day training

Resumo da oferta

Cross Border Talents in Lisbon is seeking an Advertiser Support Representative specialized in Turkish and English to assist advertisers with technical issues, explain advertising tools, and enhance their overall experience. This on-site role requires strong communication, problem-solving, and the ability to work in a fast-paced, multilingual environment.

The position includes 40-hour work weeks with rotational shifts between 06:00–23:00 and a 17-day training program.

Qualificações

• Fluent in Turkish and English (B1 level).
• Strong communication and problem-solving skills.
• Customer service or technical support experience is an advantage.
• Comfortable working in a fast-paced, multilingual environment.

Responsabilidades

• Support advertisers via chat, email, and phone.
• Provide pre- and post-sales assistance.
• Troubleshoot technical and account-related issues.
• Guide customers on advertising products, tools, and features.
• Report bugs and identify recurring issues affecting multiple clients.
• Support small and medium-sized businesses in achieving their advertising goals.

Conhecimentos

Turkish

English (B1)

Descrição da oferta de emprego

Cross Border Talents in Lisbon is seeking an Advertiser Support Representative specialized in Turkish and English to assist advertisers with technical issues, explain advertising tools, and enhance their overall experience. This on-site role requires strong communication, problem-solving, and the ability to work in a fast-paced, multilingual environment.

The position includes 40-hour work weeks with rotational shifts between 06:00–23:00 and a 17-day training program.