Turkish Advertiser Support Specialist – Lisbon

Cross Border Talents; Lisboa; On-site; EUR 20,000 - 26,000; Full time

Benefits offered by this job

Monthly productivity bonus

Holiday and Christmas allowances

Meal allowance €7 per working day

Health insurance from day one

17 days of paid training in English

Modern office in central Lisbon, right

Multilingual team

Job summary

Cross Border Talents in Lisbon, Portugal is hiring Advertiser Support – Turkish. The role supports advertisers via chat, email, and phone in Turkish and English, solving technical issues and guiding clients through ad tools and features.

You will help businesses optimize campaigns, spot trends, and report bugs to improve the platform. Rotating shifts from 06:00 to 23:00, Monday through Sunday, with EU work authorisation and residence in Portugal.

Qualifications

• Fluent Turkish and English (B2+).
• Interest in online advertising and technology.
• Comfortable with outbound calls (case follow-ups).
• Willing to work rotating shifts Mon-Sun 06:00–23:00.
• Resident of Portugal with EU work authorisation.

Responsibilities

• Support advertisers by chat, email and phone, in Turkish and English
• Solve technical issues and guide clients through ad tools and features
• Help businesses get the best results from their campaigns
• Spot trends and report bugs to improve the platform

Skills

Fluent Turkish

English (B2+)

Interest in online advertising

Outbound calls

EU work authorisation

Job description

Cross Border Talents in Lisbon, Portugal is hiring Advertiser Support – Turkish. The role supports advertisers via chat, email, and phone in Turkish and English, solving technical issues and guiding clients through ad tools and features.

You will help businesses optimize campaigns, spot trends, and report bugs to improve the platform. Rotating shifts from 06:00 to 23:00, Monday through Sunday, with EU work authorisation and residence in Portugal.