Lisbon Advertiser Support Specialist – Turkish-Speaking

Cross Border Talents; Lisboa; Presencial; EUR 21 000 - 27 000; Tempo integral

Resumo da oferta

Cross Border Talents in Lisbon, Portugal is seeking an Advertiser Support Representative to assist advertisers with technical issues and product guidance. The role involves on-site work with rotating shifts and a 40-hour work week.

Responsibilities include chat, email, and phone support, pre- and post-sales assistance, and bug reporting to improve the advertising experience for businesses of all sizes.

Qualificações

• Fluent in Turkish and English (B1).
• Strong communication and problem-solving skills.
• Customer service or technical support experience is an advantage.

Responsabilidades

• Support advertisers via chat, email, and phone.
• Provide pre- and post-sales assistance.
• Troubleshoot technical and account-related issues.
• Guide customers on advertising products, tools, and features.
• Report bugs and identify recurring issues affecting multiple clients.
• Support small and medium-sized businesses in achieving their advertising goals.

Conhecimentos

Turkish

English

Descrição da oferta de emprego

Cross Border Talents in Lisbon, Portugal is seeking an Advertiser Support Representative to assist advertisers with technical issues and product guidance. The role involves on-site work with rotating shifts and a 40-hour work week.

Responsibilities include chat, email, and phone support, pre- and post-sales assistance, and bug reporting to improve the advertising experience for businesses of all sizes.