Trust & Safety Customer Service Advisor - Lisbon

Besthire; Lisboa; Presencial; EUR 14 000 - 21 000; Tempo integral

Resumo da oferta

Besthire in Lisbon, Portugal is seeking a Greek-speaking Content Moderator to join our growing team. You will help users of a major digital platform with account and product support, working on-site in Lisbon.

You will handle inbound contacts across phone, chat, and email, logging details in the internal system and passing trickier issues to a specialist. Prior customer service experience is a plus, with full training provided. Start date 10/Sep/26.

Qualificações

• Fluent Greek required for content moderation.
• Good command of English for day-to-day communication.
• Experience in customer service is a plus, but training provided.

Responsabilidades

• Inbound customer contacts across phone, chat, and email.
• Log details clearly in internal system.
• Escalate complex issues to a specialist when required.

Conhecimentos

Greek language

English communication

Descrição da oferta de emprego

A Tech client in Lisbon, Portugal is looking for a Greek-speaking Content Moderator to join their growing team.

You'll help users of a major digital platform with account and product support.

Work model: On-Site.

Start date: 10/Sep/26.

Content moderation, e-commerce platform.

Please note: this role involves reviewing user-generated content and may include exposure to sensitive or graphic material as part of standard content moderation duties.

Day to day, you'll handle inbound customer contacts across phone, chat, and email, log details clearly in the internal system, and pass on trickier issues to a specialist when required.

We're looking for candidates who communicate confidently in Greek and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

The role comes with a proper onboarding programme, regular coaching sessions, and genuine room to develop your career within the company.

If this sounds like a good fit, we'd love to hear from you.

Full training and career development support provided.