Greek Content Moderator - Trust & Safety (On-Site Lisbon)

Besthire; Lisboa; Presencial; EUR 22 000 - 32 000; Tempo integral

Resumo da oferta

Besthire in Lisbon, Portugal is seeking a Greek-speaking Content Moderator to support users of a major digital platform. You will review user-generated content and help with account and product support, working on-site in a multicultural team.

Daily tasks include responding to customer inquiries across multiple channels, documenting each case, and flagging anything unusual to a supervisor. Training is provided, with onboarding and ongoing coaching to grow within the team.

Qualificações

• Fluency in Greek required; English daily use for communication.
• Prior customer service experience is a plus but not required; training provided.
• Excellent attention to detail and the ability to document cases accurately.

Responsabilidades

• Respond to customer inquiries across multiple channels.
• Document each case accurately and maintain case histories.
• Flag anything unusual to a supervisor and escalate when needed.

Conhecimentos

Greek language

English communication

Descrição da oferta de emprego

Besthire in Lisbon, Portugal is seeking a Greek-speaking Content Moderator to support users of a major digital platform. You will review user-generated content and help with account and product support, working on-site in a multicultural team.

Daily tasks include responding to customer inquiries across multiple channels, documenting each case, and flagging anything unusual to a supervisor. Training is provided, with onboarding and ongoing coaching to grow within the team.