Greek-Speaking Customer Service Advisor - Trust & Safety

Besthire; Lisboa; Presencial; EUR 10 000 - 15 000; Tempo integral

Resumo da oferta

Besthire in Lisbon is seeking a Greek-speaking Content Moderator for a tech account. You will review user-generated content and support users of a major digital platform across phone, chat, and email.

The role is on-site in Lisbon, with a proper onboarding programme, regular coaching, and clear pathways to advance your career within the company. Candidates should be confident in Greek and comfortable using English every day; prior customer service experience is a plus but not required as full

Qualificações

• Must communicate confidently in Greek.
• Comfortable working in English day to day.
• Prior customer service experience is a plus but not essential, as full training is provided.
• Onboarding and career development support offered.

Responsabilidades

• Handle inbound customer contacts across phone, chat, and email.
• Log details clearly in the internal system.
• Escalate tricky issues to a moderator or specialist when required.
• Review user-generated content for moderation, including sensitive material.

Descrição da oferta de emprego

Join a Tech account in Lisbon, Portugal as a Greek-speaking Content Moderator.

You'll help users of a major digital platform with account and product support.

Work model: On-Site.

Start date: 03/Sep/26.

Content moderation, e-commerce platform.

Please note: this role involves reviewing user-generated content and may include exposure to sensitive or graphic material as part of standard content moderation duties.

Day to day, you'll handle inbound customer contacts across phone, chat, and email, log details clearly in the internal system, and pass on trickier issues to a specialist when required.

We're looking for candidates who communicate confidently in Greek and are comfortable working in English day to day.

Prior customer service experience is a plus but not essential, as full training is provided.

The role comes with a proper onboarding programme, regular coaching sessions, and genuine room to develop your career within the company.

Full training and career development support provided.