Travel Customer Specialist — Italian & English + Relocation

Cross Border Talents; Lisboa; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Meal allowance

Health and life insurance

Relocation package

Onsite work

Job summary

Cross Border Talents in Lisbon is seeking a Customer Specialist to deliver professional, multilingual support across Italian and English, handling inquiries, orders, accounts, and services. You will engage via phone, email, chat, and other channels, guiding customers to solutions and ensuring a positive end-to-end experience.

Join an international team with relocation support and onsite work, offering a competitive salary and benefits to help you grow in the travel field.

Qualifications

• Fluency in Italian (C1/C2) and English (B2) required.
• EU citizenship or Portuguese residency required.
• Strong analytical, creative and communication abilities.

Responsibilities

• Provide friendly and professional customer support via phone, email, chat, and other channels.
• Assist customers with inquiries, orders, accounts, products and services.
• Understand customer needs and provide accurate, clear information.

Skills

Italian (C1/C2)

English (B2)

Analytical thinking

Creative thinking

Communication skills

Job description

Cross Border Talents in Lisbon is seeking a Customer Specialist to deliver professional, multilingual support across Italian and English, handling inquiries, orders, accounts, and services. You will engage via phone, email, chat, and other channels, guiding customers to solutions and ensuring a positive end-to-end experience.

Join an international team with relocation support and onsite work, offering a competitive salary and benefits to help you grow in the travel field.