Tec Product Specialist (Brazilian Portuguese-Speaking) - Digital Ads

Concentrix Portugal; Lisboa; Presencial; EUR 24 000 - 32 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Competitive salary

100% paid training

Career development opportunities

Learning and leadership programs

Bring-a-Friend bonus opportunities

Central Parque das Nações, Lisbon

Resumo da oferta

Concentrix in Lisbon, on-site, is seeking a Technical Product Specialist – Digital Ads to support advertisers using client digital advertising products. You will troubleshoot issues, assist via email and chat, and help customers maximise product benefits.

The role requires a marketing background, hands-on paid campaign experience, and strong knowledge of social media and digital advertising. Join a global company with training and development opportunities.

Qualificações

• Degree in Marketing or a related field.
• Experience in Digital Marketing.
• Hands-on experience with paid campaign management (mandatory).

Responsabilidades

• Troubleshooting and resolving technical and product-related issues.
• Supporting advertisers through email and chat.
• Helping customers get the most out of their advertising products.
• Working with Product Operations and Technical teams to resolve complex queries.
• Educating advertisers on product features and best practices.

Conhecimentos

Digital advertising

Paid campaign management

Social media & digital advertising

Digital marketing knowledge

Formação académica

Marketing degree or related field

Descrição da oferta de emprego

Lisbon | On-Site

Ready to take your Digital Ads career to the next level?

Join Concentrix and work with a global technology and services leader, supporting innovative advertising products used by some of the world’s biggest brands.

What’s in it for you?

- Competitive salary + additional bonuses
- 100% paid training
- Real career development opportunities
- Free learning and leadership development programs
- Bring-a-Friend bonus opportunities
- Central location in Parque das Nações, Lisbon
- Opportunity to grow within a global company

What will you do?

As a Technical Product Specialist – Digital Ads, you will support advertisers using our client's digital advertising products.

Your responsibilities will include:

- Troubleshooting and resolving technical and product-related issues
- Supporting advertisers through email and chat
- Helping customers get the most out of their advertising products
- Working closely with Product Operations and Technical teams to resolve complex queries
- Educating advertisers on product features and best practices
- Contributing to initiatives that improve customer experience and service quality

What are we looking for?

You’ll be a great match if you:

- Have C1 level Brazilian Portuguese and B2 level English, both written and spoken
- Have a degree in Marketing or a related field
- Have experience in Digital Marketing
- Have hands-on experience with paid campaign management (mandatory)
- Have a good understanding of social media and digital advertising
- Have experience in a Contact Centre or with an Advertising Technology company
- Can work effectively both independently and as part of a team
- Enjoy solving problems and working with technology

Why Concentrix?

Join a global community of 440,000+ Game-Changers across more than 70 countries.
We invest in your development with the training, support and career opportunities you need to grow professionally and build your future.

Concentrix is an equal-opportunity employer committed to providing a diverse and inclusive workplace.

Eligibility to work: In accordance with Portuguese law, only applicants legally authorized to work in Portugal will be considered for this position.