Spanish-Speaking Customer Specialist – Lisbon (On-site)

Cross Border Talents; Lisboa; On-site; EUR 24,000 - 32,000; Full time

Benefits offered by this job

Meal allowance

Health insurance

Bonuses

Job summary

Cross Border Talents is seeking a Spanish-speaking Customer Specialist in Lisbon, on-site, with flexible start. You will assist Spanish-speaking customers via phone, email, and chat, ensuring a high-quality experience across global teams.

Training is provided and there are clear pathways to advancement. Ideal candidates are fluent in Spanish with good English, reside in Lisbon, and hold the right to work in Portugal.

Qualifications

• Native or fluent Spanish (C1+)
• Good English (B2+); Portuguese is a plus
• Currently living in Lisbon or the Greater Lisbon area
• Valid right to work in Portugal

Responsibilities

• Support Spanish-speaking customers by phone, email and chat
• Resolve questions and solve problems with a customer-first mindset
• Work with international teams to deliver a great customer experience
• Keep accurate records in the client's tools and CRM

Skills

Spanish

English

Portuguese

Customer service

Multitasking

Tools

CRM

Job description

Spanish-Speaking Customer Specialist – Lisbon (On-site) | Multiple Projects | Flexible Start

Do you speak Spanish and live in Lisbon? We're hiring Spanish speakers for several international projects in our Lisbon office. Whether you're available now or in a few weeks, we have a start date that works for you.

Why you'll love it

• Choose your project: several international clients and sectors to match your interests
• Flexible start date: start when it suits you
• Modern office in Lisbon with a multicultural, friendly team
• Full paid training before you go live
• Career growth: clear paths to Team Lead, Quality, Training and other roles
• Competitive salary + [meal allowance / health insurance / bonuses]

What you'll do

• Support Spanish-speaking customers by phone, email and chat
• Resolve questions and solve problems with a customer-first mindset
• Work with international teams to deliver a great customer experience
• Keep accurate records in the client's tools and CRM

What we're looking for

• Native or fluent Spanish (C1+)
• Good English (B2+); Portuguese is a plus
• Currently living in Lisbon or the Greater Lisbon area (this role is on-site, and we can't support relocation)
• Valid right to work in Portugal
• Customer service experience is a plus, not a must. Attitude matters most!
• Comfortable with computers and multitasking