Spanish-Speaking Customer Specialist – Lisbon

Cross Border Talents; Lisboa; On-site; EUR 24,000 - 36,000; Full time

Benefits offered by this job

Meal allowance

Health insurance

Bonuses

Job summary

Cross Border Talents is seeking a Spanish-speaking Customer Specialist to join our Lisbon on-site team. You’ll support Spanish-speaking customers by phone, email and chat across multiple projects, delivering a great customer experience.

English proficiency is required, Portuguese is a plus, and you must live in Lisbon or the Greater Lisbon area. We provide full paid training, a competitive salary, meal allowance, health insurance and bonuses, with a flexible start date.

Qualifications

• Native or fluent Spanish (C1+)
• Good English (B2+); Portuguese is a plus
• Currently living in Lisbon or Greater Lisbon area; on-site role
• Valid right to work in Portugal
• Customer service experience is a plus
• Attitude matters and ability to multitask

Responsibilities

• Support Spanish-speaking customers by phone, email and chat
• Resolve questions and solve problems with a customer-first mindset
• Work with international teams to deliver a great customer experience
• Keep accurate records in the client's tools and CRM

Skills

Spanish (native/fluent)

English (B2+)

Portuguese a plus

Job description

Spanish-Speaking Customer Specialist – Lisbon (On-site) | Multiple Projects | Flexible Start

Do you speak Spanish and live in Lisbon? We're hiring Spanish speakers for several international projects in our Lisbon office. Whether you're available now or in a few weeks, we have a start date that works for you.

Why you'll love it

• Choose your project: several international clients and sectors to match your interests
• Flexible start date: start when it suits you
• Modern office in Lisbon with a multicultural, friendly team
• Full paid training before you go live
• Career growth: clear paths to Team Lead, Quality, Training and other roles
• Competitive salary + [meal allowance / health insurance / bonuses]

What you'll do

• Support Spanish-speaking customers by phone, email and chat
• Resolve questions and solve problems with a customer-first mindset
• Work with international teams to deliver a great customer experience
• Keep accurate records in the client's tools and CRM

What we're looking for

• Native or fluent Spanish (C1+)
• Good English (B2+); Portuguese is a plus
• Currently living in Lisbon or the Greater Lisbon area (this role is on-site, and we can't support relocation)
• Valid right to work in Portugal
• Customer service experience is a plus, not a must. Attitude matters most!
• Comfortable with computers and multitasking