Spanish-Speaking Customer Service Representative (Lisbon)

Cross Border Talents; Lisboa; On-site; EUR 11,000 - 15,000; Full time

Benefits offered by this job

Food allowance

Attendance bonus

Job summary

Cross Border Talents in Lisbon is seeking a Customer Service professional to support customers in Spanish and English in a dynamic on-site setting.

The role emphasizes a strong customer-oriented approach, with at least one year of experience and a verified C1 level of English.

Benefits include a monthly gross salary with a food allowance and an attendance bonus.

Qualifications

• Minimum 1 year of customer service experience.
• Proficient in Spanish for customer interactions.
• Solid C1 level of English validated by online assessment.

Responsibilities

• Provide on-site customer support in Lisbon in English and Spanish.
• Assist customers with inquiries in a courteous, solution-focused manner.
• Contribute to a positive customer experience in a fast-paced environment.

Skills

English (C1)

Spanish for CS

Customer service experience

Job description

Join a leading customer experience team in Lisbon as a Customer Service professional. You'll provide essential support to customers in Spanish and English in a dynamic on-site environment.

Key points

• Location: Lisbon, Portugal, a vibrant capital known for its rich history, culture, pleasant climate and high quality of life
• Work model: On-site
• Languages: Spanish and English
• Schedule: Monday to Sunday, 7 AM to 9 PM, with two rotational days off per week
• Compensation: Monthly gross salary, plus a food allowance for each working day and an attendance bonus

Requirements

• Solid C1 level of English, validated through an online assessment
• Proficiency in Spanish for customer interactions
• A minimum of one year of experience in Customer Service, with a strong customer-oriented approach