Spanish-Speaking Customer Service Representative

Cross Border Talents; Lisboa; On-site; EUR 11,000 - 18,000; Full time

Job summary

Cross Border Talents in Lisbon is seeking a Customer Service professional to provide essential support to customers in Spanish and English in a dynamic on-site environment.

The role requires a minimum of one year in Customer Service with a strong customer-oriented approach; fluency in English (C1) and proficiency in Spanish are essential, with work week spanning multiple shifts on-site in Lisbon.

Qualifications

• C1 level of English validated through an online assessment.
• Proficiency in Spanish for customer interactions.
• A minimum of one year of experience in Customer Service, with a strong customer-oriented approach.

Responsibilities

• Provide essential support to customers in Spanish and English in a dynamic on-site environment.

Skills

English (C1)

Spanish

Customer service

Job description

Join a leading customer experience team in Lisbon as a Customer Service professional. You'll provide essential support to customers in Spanish and English in a dynamic on-site environment.

Key points

• Location: Lisbon, Portugal, a vibrant capital known for its rich history, culture, pleasant climate and high quality of life
• Work model: On-site
• Languages: Spanish and English
• Schedule: Monday to Sunday, 7 AM to 9 PM, with two rotational days off per week
• Compensation: Monthly gross salary, plus a food allowance for each working day and an attendance bonus

Requirements

• Solid C1 level of English, validated through an online assessment
• Proficiency in Spanish for customer interactions
• A minimum of one year of experience in Customer Service, with a strong customer-oriented approach